Ezt a böngészőt már nem támogatjuk.
Frissítsen a Microsoft Edge-re, hogy kihasználhassa a legújabb funkciókat, a biztonsági frissítéseket és a technikai támogatást.
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Im having a problem with my laptop an acer v15. Im using a hyper x cloud 2 usb headset and when im using it on this laptop the microphone's quality is bad. I installed the latest realtek audio driver and it solved the problem however upon restarting the laptop or unplugging the headset the michrophone's sound becomes bad again. Maybe its something to do with windows 11 not with my laptop but honestly i dont know.
Thank for your help!
Zárolt kérdés. Ez a kérdés a Microsoft támogatási közösségéből lett áttelepítve. Szavazhat arról, hogy hasznos-e, de nem adhat hozzá megjegyzéseket vagy válaszokat, és nem követheti a kérdést.
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Thank you for the information. Let's try something else. Sometimes, Windows might revert to default settings after a restart. To prevent this, go to Device Manager, find your audio device under "Sound, video and game controllers," right-click it, and select "Properties." Under the "Power Management" tab, uncheck "Allow the computer to turn off this device to save power."
Please keep me know if this worked for you.
I tried it but unfortunately it did not solve the problem
Thank you for the confirmation. It seems like the restart is overwriting the drivers.
Open the Control Panel, go to "System and Security" > "System" > "Advanced system settings".
Under the "Hardware" tab, click on "Device Installation Settings".
Choose "No (your device might not work as expected)" to prevent Windows from automatically updating the drivers.
Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!
Thank you for the information. Sometimes, Windows might revert to using a different microphone or audio input device. After a restart or replugging, go back to the sound settings and ensure the HyperX Cloud 2 is selected as the default device under both the playback and recording tabs.
Please keep me know if this worked for you.
Kind Regards,
Charity
Thank you for your answer, i have this problem for weeks now so i tried most of the basic troubleshooting technics like this, above that every other michrophone device is disabled, only the headset in an usb is enabled and a speaker which is connected through jack. My biggest concern is that installing realtek audio driver solves the problem but after a computer restart its doing the same thing and after i redownload realtek it solves it again, like somehow a restart overwrite realtek...
Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!
Thank you for the information. Sometimes, Windows might revert to using a different microphone or audio input device. After a restart or replugging, go back to the sound settings and ensure the HyperX Cloud 2 is selected as the default device under both the playback and recording tabs.
Please keep me know if this worked for you.
Kind Regards,
Charity
