Ezt a böngészőt már nem támogatjuk.
Frissítsen a Microsoft Edge-re, hogy kihasználhassa a legújabb funkciókat, a biztonsági frissítéseket és a technikai támogatást.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
hello! I have an Acer Nitro V15 laptop. It has Windows 11 system. I bought a pair of Urage Soundz 300 V2 headphones. The headphones are connected to a 3.5mm jack socket. The problem is that the microphone does not work. The system doesn't even see it. The headphones' speakers, however, work perfectly. All drivers are the latest on the laptop. Help me! Thanks!
Zárolt kérdés. Ez a kérdés a Microsoft támogatási közösségéből lett áttelepítve. Szavazhat arról, hogy hasznos-e, de nem adhat hozzá megjegyzéseket vagy válaszokat, és nem követheti a kérdést.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 57.00000000000001%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Thank you for the confirmation0. :) Since it's plugged in with 1 3.5mm jack (Combo jack) which is the correct way, let's try to check if the microphone is in the correct input. Go to "Settings > System > Sound" and ensure that the microphone you want to use is selected under the "Input" section.
Please let me know if this works for you. I'll do my best to respond as soon as possible.
Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!
My apologies about that. May I ask if you're using the adapter of the Urage Soundz 300 v2? or just the 3.5mm jack directly into the laptop? Is it firmly plugged into the port?
Kind Regards,
Charity (Active hours 5PM~10AM GMT+08:00)
Please note that things might need more than one reply to completely resolve your issue, as it will completely depend on the complexity of the question and the amount of detail that you have provided me. I'll be with you until we resolve your problem!
If you find the answer helpful, please mark it as an answer.
It must be connected to the laptop with 1 3.5mm jack!
Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!
My apologies about that. May I ask if you're using the adapter of the Urage Soundz 300 v2? or just the 3.5mm jack directly into the laptop? Is it firmly plugged into the port?
Kind Regards,
Charity (Active hours 5PM~10AM GMT+08:00)
Please note that things might need more than one reply to completely resolve your issue, as it will completely depend on the complexity of the question and the amount of detail that you have provided me. I'll be with you until we resolve your problem!
If you find the answer helpful, please mark it as an answer.
