Windows freezing and crashing all the time.

Hi, I am Dave, I will help you with this.

1

Open Windows Updates in the Settings App, then go to Update History.

What is the latest update listed there that is the cause of your system freezing and crashing, is it a KB monthly update or the 24H2 feature update?

2

When your PC crashes, what are the symptoms, does it just shut down, or does it black screen or blue screen?

You can see the symptoms on the videos I linked. It's a google photo album, it's safe to open. But here are the symptoms: I can use my PC for a few hours, sometimes a few minutes, then it's just freeze. I can move the cursor, I can close the apps, but that's all. Can't open new apps, can't shut down the PC. If I listen to music or watching a video, it's still goes on, but otherwise the PC is useless. I have to turn it off manually. When I made the screenshot the first time it froze again. This goes on for a week now and it's more than frustrating.

Thank you for that information.

I see you have installed the KB5044384 optional preview update, those updates are preview updates of next months update, they do not need to be installed and can cause problems like you are experiencing.

If you scroll to the bottom of that Update History page, and click 'Uninstall Updates', can you remove the KB5044384 update?

I'm sorry but where do you see the update KB5044384? Because I don't see it. There is a KB5044380 though.

Edit: I uninstalled al updates except KB5044380. It is still on the updates list and cannot be uninstalled.

Sorry, that was the update I meant (KB5044380), that is the optional preview update that is the most likely cause of the problem.

The best option is to open the Settings App, then go to System - Recovery.

In the 'Fix problems with Windows Updates' section, click the 'Install Now' button and wait for that process to complete to see if that can resolve the problem.