Kindly check and try the methods below and see how it goes.
Method 1:
- Go to Start > Settings > Apps > Apps & Features
- Look/search for MS Store from the list
- Click on it and then click on Advanced options
- Click on Reset and a pop-up will appear to confirm the reset and click on Reset from there as well
- Try it again after doing the above
Method 2:
- Open This PC on the desktop, look for the View tab and check mark the Hidden items
- Go to the following path
C:\Users\username\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache (the username is the one set on your PC)
- Look for the folder named cache if you find the Cache folder then rename it to Cache.old
- Then create a new folder and name it Cache. If the Cache folder doesn’t exist by default, simply create the empty new folder and name it Cache. Now close File Explorer and reboot your PC and try the Store again afterwards
- In the event that this will still not work, try to re-register the Store and you might also want to consider is to re-register the Store and kindly refer to the link below
https://www-tenforums-com.translate.goog/tutori...
Good day ! I am glad to be able to provide assistance to you today. I understand that you are having an issue with regards to installing apps from the MS Store.
Kindly check and try the methods below and see how it goes.
Method 3:
- Open File Explorer and then look for the View tab and check mark the Hidden items
- Go to the following path
C:\Users\username\AppData\Local\Packages\Microsoft.WindowsStore_8wekyb3d8bbwe\LocalCache (the username is the one set on your PC)
- Look for the folder named cache if you find the Cache folder then rename it to Cache.old or before you can also delete all of the contents first and see if it works and if not then you can proceed with renaming it
- Then create a new folder and name it Cache. If the Cache folder doesn’t exist by default, simply create the empty new folder and name it Cache. Now close File Explorer and reboot your PC and then try it again
Method 4:
- Open File Explorer
- Navigate to the folders below and delete its contents
C:\Windows\SoftwareDistribution\DataStore
C:\Windows\SoftwareDistribution\Download
- After doing the above check and try it again
You can also check on the link below for other troubleshooting steps that you can try.