Azure Artifact Signing - AU10TIX Mobile Camera Identity Verification Failure

YBSDEVELOPMENT-4531 0 נקודות מוניטין
2026-10-15T17:52:46.4433333+00:00

During Azure Artifact Signing organization identity validation, the AU10TIX mobile camera verification step repeatedly fails. The validation remains in "In Progress / Action Required" despite multiple attempts.An Azure support request is already open for this issue.As this concerns organization identity verification, I cannot share validation identifiers, identity documents, or other sensitive details in a public forum.Could a Microsoft Artifact Signing specialist advise on the officially supported recovery procedure?Specifically:Can the existing AU10TIX verification session be reset?Can a new secure verification session be issued?Is an assisted or alternative verification procedure available?How can we coordinate privately with the relevant engineering or identity verification team?Please provide a secure, private channel for submitting diagnostic information and linking this issue to the existing Azure support request.Thank you.

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