Stuck at 75% in Resseting your PC during factory reset for more than 5hrs

אנונימי
2024-08-16T08:53:30+00:00

Hey guys,

need your help please as I'm kind of scared haha

Issue:

Wanted to start fresh and do some clean up in my PC so I did factory reset to delete everything (not keep anything), it's been 15hrs now and I'm now stuck at 75% for about 7hrs which makes me worry.

What I did:

Well first time I went through the recovery-> reset this PC-> Remove everything-> install windows from this location/device

and I think its failed during the installation for whatever reason

so I've booted, tried to login to my user that was there but windows couldn't do so said something about "no profile" or something like that

so I went through shift+restart-> troubleshoot->reset this PC but this time I pressed on keep data.

Went good, I could get into windows and desktop but I saw that my hardrives still contain data,

So again I went through recovery-> reset this PC-> delete everything, but this time if I'm not mistaken I chose install from cloud

So... it downloaded windows and started the process of resetting and now it's stuck at 75% for many hrs and I don't know what to do

What I don't have:

Funny enough, I don't have a USB drive with 8GB so I can't burn a windows installation on it

What I do have:

That USB from the windows box that I bought 3 years ago.

What can I do in this case guys?

  • I just wait it out? it doesn't seems like it's frozen, like... the dots keep spinning around and it's not a frozen scenario
  • Do something else which I don't know what to do haha

What I wanna do?

I want to wipe clean everything and start clean.

What I have is 2 hard drives, 1 is SSD in a box inside of the PC and 2 is an NVME card

Here is a screenshot of where I am, it says "Resetting the PC 75%" and the dots keep spinning

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  1. DaveM121 939.6K נקודות מוניטין יועץ עצמאי
    2024-08-16T09:59:54+00:00

    Insert your USB into your PC

    Start the PC and on the Gigabyte logo screen, repeatedly press the F12 key, do you get a temporary menu to choose to boot from the USB?

    האם התשובה הזו הייתה מועילה?

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  2. אנונימי
    2024-08-16T09:55:18+00:00

    It's a Desktop PC

    Motherboard:

    Gigabyte X299 UD4

    CPU:

    i9 10920X

    GPU:

    6800XT

    האם התשובה הזו הייתה מועילה?

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  3. DaveM121 939.6K נקודות מוניטין יועץ עצמאי
    2024-08-16T09:52:52+00:00

    The method to boot from the USB varies from PC to PC, what is the make (Dell, Lenovo, Asus...etc.) of your PC?

    האם התשובה הזו הייתה מועילה?

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  4. אנונימי
    2024-08-16T09:51:11+00:00

    Hey Dave,

    Ty for the reply, really appriciate that!!!

    Yep... unfortunetly I don't have an empty 8GB usb stick

    So I have this windows stick.

    How can I do the clean install? and how cam I wipe clean the hard drives in this process?

    האם התשובה הזו הייתה מועילה?

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  5. DaveM121 939.6K נקודות מוניטין יועץ עצמאי
    2024-08-16T09:28:29+00:00

    Hi, I am Dave, I will help you with this.

    If the reset has been stuck on 75% for 5 hours, that process is not going to complete.

    You indicate you do not have an empty 8GB USB flash drive to create a new bootable USB, but you do have a 3 year old official Windows bootable USB, is that correct?

    If you do have the bootable USB, then really the best option would be to clean install Windows 10 from that USB, the resulting version of Windows would be out of date and need a few Widows updates installed.

    האם התשובה הזו הייתה מועילה?

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