Managing certificates on Poly Microsoft Teams Rooms on android

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Managing certificates on Poly Microsoft Teams Rooms on android

Ayoub RIHANE 0

What is the recommended approach for managing certificates on Poly Teams Rooms on Android ? Can certificates be deployed and renewed through Microsoft Intune using AOSP device management ?

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I will answer you in English based on your question description. As a friendly suggestion, posting in French may help your question reach a wider audience and increase the chances of receiving assistance from other community members.

Hello @Ayoub RIHANE ,

Microsoft supports enrolling and managing Microsoft Teams Rooms on Android through Microsoft Intune Android Open Source Project (AOSP) device management. The AOSP enrollment profile in Intune includes an option specifically for Microsoft Teams Android devices. Microsoft describes this management model as supporting corporate-owned AOSP devices that are not integrated with Google Mobile Services.

However, based on the official Microsoft and HP Poly documentation reviewed, I could not find confirmation that trusted certificates, SCEP certificates, or PKCS certificates can be deployed and automatically renewed on Poly Teams Rooms on Android through Intune AOSP configuration profiles.

This distinction is important because support for enrolling a device in Intune does not automatically mean that every Intune configuration-profile type is available for that enrollment platform. Microsoft documents certificate-profile deployment for some Android management models, particularly Android Enterprise, but the reviewed AOSP documentation does not describe an equivalent certificate-profile workflow for Teams Rooms on Android.

In this case, my recommendations are:

1/ Use Intune AOSP for supported device enrollment and management: Configure an Android AOSP corporate-owned, user-associated enrollment profile and enable the For Microsoft Teams devices setting. This provides the documented Intune enrollment path for supported Teams Android devices.

2/ Do not assume that Android Enterprise certificate profiles also apply to AOSP: Android Enterprise and Android AOSP are separate Intune management platforms. Instructions for deploying trusted, SCEP, or PKCS certificates to Android Enterprise devices should not be applied to Poly Teams Rooms on Android unless Microsoft explicitly lists AOSP as a supported platform for that profile.

3/ Verify certificate support against the exact Poly model and PolyOS version: Certificate capabilities may be implemented at the OEM or firmware level rather than through Intune. Administrators can manage Poly Teams devices through the Microsoft Teams admin center or Poly management platforms. However, the HP Poly lifecycle document does not specify a certificate-enrollment or renewal workflow.

4/ Confirm the certificate use case before selecting the deployment method: The required method can differ depending on whether the certificate is needed for:

802.1X wired or wireless network authentication
EAP-TLS client authentication
HTTPS access to the PolyOS web interface
A trusted root or intermediate CA
Another mutual-TLS or application-specific scenario

HP Poly Support should confirm whether the relevant PolyOS release supports that certificate type, where it is stored, how it is provisioned, and whether renewal is automatic.

5/ Test the complete lifecycle before production deployment: Test on the same Poly model and PolyOS version used in production. Verify initial enrollment, certificate installation, private-key handling, network authentication, renewal before expiration, and behavior if renewal fails. A certificate being installed successfully does not by itself confirm that automated renewal is supported.

For your reference:

Official Microsoft's related documents:

HP Poly's official pages:

(Note: These links is shared by community members for your convenience. It points to a third-party site that is not managed or verified by Microsoft. We can’t guarantee the quality, safety, or suitability of any content or software found there. Please review carefully and make sure you understand any potential risks before using it.)

I hope this helps. If you need any further assistance, please feel free to leave a comment.