Incorrect email address entered during Microsoft Certification registration – How can I update it?

VINCENT AUMOINE 0 Points de réputation
2026-11-06T10:54:42.3766667+00:00

Hello,

I recently registered for the Microsoft Certified: AI Business Professional certification.

During the registration process, I accidentally entered an incorrect email address. More specifically, I made a typo in the domain extension at the end of the address. As a result, I am not receiving the registration or confirmation emails related to my certification.

I contacted Pearson VUE for assistance, but they informed me that they are unable to modify the email address due to Microsoft policies and advised me to contact Microsoft for further support.

Could you please advise me on how I can have the incorrect email address corrected and linked to the correct address, so that I can receive the necessary communications regarding my certification?

For privacy and security reasons, I have not included either email address in this public post. I can provide the relevant information privately to Microsoft Support if required.

Thank you in advance for your help.

Best regards,

Microsoft Copilot | Windows Copilot | Fonctionnalité
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