Problème de compte pour Office

Hi, @Jean-Christophe Bonnain

Have you already redeemed the product key, or did you notice the incorrect email address before completing the activation?

1. Is the email address incorrect because of a typo, or did you accidentally use a different Microsoft account?
2. Where did you purchase the Office package? Was it directly from Microsoft, an online marketplace, or a physical retail store?
3. If you purchased it from a third-party seller, do you still have the receipt or proof of purchase?

If the product key has already been redeemed, it is generally linked to the Microsoft account used during redemption and cannot be transferred directly to another account.

In the meantime, you can check your subscription here: https://account.microsoft.com/services

Let me know what you find.

Click “Add comment” to let me know.

Thanks!