0x80070002-0x20007 在INSTALL_DRIVERS操作过程中的SAFE_OS 阶段,安装失败,出现错误。

OKIZY A 0 Points de réputation
2026-08-04T13:48:49.5633333+00:00

2026-08-04 21:14:51, Info SP <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< 2026-08-04 21:14:51, Error SP Operation failed: Apply Drivers. Error: 0x80070002[gle=0x000000b7] 2026-08-04 21:14:51, Info SP Operation can retry, we'll attempt to revert its execution. 2026-08-04 21:14:51, Info SP Attempt to revert execution for operation 47 2026-08-04 21:14:51, Info SP The current operation's changes could not be undone, we'll search for operations whose output might have been tainted 2026-08-04 21:14:51, Info SP Will have to revert execution for 54, as its output might have been tainted by the current operation 2026-08-04 21:14:51, Info SP Attempt to revert execution for operation 54 2026-08-04 21:14:51, Info SP Will revert execution for 108, as it needed to be executed after the current operation 2026-08-04 21:14:51, Info SP Will revert execution for 133, as it needed to be executed after the current operation 2026-08-04 21:14:51, Info SP Will revert execution for 69, as it needed to be executed after the current operation 2026-08-04 21:14:51, Info SP Will revert execution for 70, as it needed to be executed after the current operation 2026-08-04 21:14:51, Info SP Will revert execution for 71, as it needed to be executed after the current operation 2026-08-04 21:14:51, Info SP Will revert execution for 72, as it needed to be executed after the current operation 2026-08-04 21:14:51, Info SP Will revert execution for 73, as it needed to be executed after the current operation 2026-08-04 21:14:51, Info SP Will revert execution for 86, as it needed to be executed after the current operation 2026-08-04 21:14:51, Info SP Will revert execution for 55, as it needed to be executed after the current operation 2026-08-04 21:14:51, Info SP Will revert execution for 25, as it needed to be executed after the current operation 2026-08-04 21:14:51, Info SP The current operation's changes could not be undone, we'll search for operations whose output might have been tainted 2026-08-04 21:14:51, Info SP Will have to revert execution for 51, as its output might have been tainted by the current operation 2026-08-04 21:14:51, Info SP Attempt to revert execution for operation 108 2026-08-04 21:14:51, Error SP Cannot revert execution of operation 108 (Add boot entry for F:$WINDOWS.~BT\NewOS\WINDOWS. Locale = zh-CN). Execution queue is now compromised. 2026-08-04 21:14:51, Info SP Cannot revert execution in the queue, this is a fatal error. 2026-08-04 21:14:51, Error SP Operation execution failed: 7. hr = 0x80070002 2026-08-04 21:14:51, Error SP ExecuteOperations: Main operation execution failed. Error: 0x80070002 2026-08-04 21:14:51, Error SP ExecuteOperations: Failed execution phase Safe OS. Error: 0x80070002 2026-08-04 21:14:51, Error SP CSetupPlatformPrivate::Execute: Execution of operations queue failed, abandoning. Error: 0x80070002 2026-08-04 21:14:51, Info Persisting diagnostics data to F:$WINDOWS.~BT\Sources\Diagnostics\diagnostics.dat 2026-08-04 21:14:51, Info Diagnostics data saved successfully 2026-08-04 21:14:51, Info SP Execution phase [Safe OS] exiting with HRESULT [0x80070002] 2026-08-04 21:14:51, Info SP --------------- Ended phase [Safe OS] --------------- 2026-08-04 21:14:51, Info SP SETUPPLATFORMCOMM: Progress message received: Phase: Safe OS, Operation: Prepare rollback, Percentage: 0%

Windows pour les particuliers | Windows 11 | Windows Update
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2 réponses

  1. David-M 127.3K Points de réputation Conseiller indépendant
    2026-08-04T14:29:44.8566667+00:00

    您好,我是 David,很高兴为您提供帮助。


    不必担心日志中出现的 F 盘,您 C 盘上的 Windows 系统是安全的。Windows 在更新过程中,会在后台临时为其工作文件夹重新分配盘符,因此 F 盘只是安装程序创建的一个临时标签。

    错误代码 0x80070002 意味着“找不到文件”(File Not Found),日志显示该错误发生在“应用驱动程序”(Apply Drivers)步骤中。这表明某个特定的设备驱动程序文件缺失或已损坏。


    以下是一些可尝试解决此问题的实用步骤:

    1 = 移除外置硬盘、额外的 USB 驱动器、SD 卡或打印机。额外的存储设备可能会在安装过程中干扰盘符映射。

    2 = 暂时卸载第三方杀毒软件、VPN 或虚拟光驱工具。这些程序往往会在安装程序运行时锁定文件。

    3 = 如果是手动运行安装程序,请在初始界面点击“更改安装程序下载更新的方式”(Change how Setup downloads updates),并选择“暂不”(Not right now)。这样可以防止安装程序在安装过程中尝试获取驱动程序更新。

    4 = 在再次尝试安装之前,请访问计算机或主板制造商的网站,更新芯片组(Chipset)、存储(Storage)和显卡(GPU)驱动程序。

    如果尝试上述步骤后问题依然存在,请分享存储在以下目录中的日志文件 setupapi.dev.log:

    C:\$WINDOWS.~BT\Sources\Panther\

    请将该文件复制到桌面或其他易于访问的文件夹,并将其打包为 ZIP 文件。然后,将 ZIP 文件上传到云端(如 OneDrive)并获取共享链接。

    最后,请在此处发布该 ZIP 文件的链接,以便我进行查看。


    如有任何疑问,欢迎随时提出。

    Cette réponse a-t-elle été utile ?


  2. OKIZY A 0 Points de réputation
    2026-08-04T13:51:18.9266667+00:00

    我的系统盘在C,不知道为什么这个报错是在F盘。

    Cette réponse a-t-elle été utile ?

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