je n'arrive pas à accéder à copilot à partir de edge

Malgrès toutes ces recommandations, mon problème reste le même

Hi Alian,

Thanks for sharing this concern. The error message “It’s not your fault, it’s our fault” when trying to use Copilot usually means there’s a problem on Microsoft’s end, often related to:

License validation issues

Connectivity problems

Account mismatch (e.g., using a personal account with a work file)

Copilot features being disabled by your admin or unavailable in your region

What You Can Try

Run Copilot Troubleshooters

Microsoft provides built-in troubleshooters to help resolve common Copilot issues: 🔗 Copilot Troubleshooters – Microsoft Support [support.mi...rosoft.com]

Check Your Account and License

Make sure you're signed in with the correct account:

Go to microsoft365.com

Check the top-right corner for your profile

If needed, sign in with the account that has a valid Microsoft 365 Copilot license License Validation Help

Enable Third-Party Cookies (Web Apps Only)

If you’re using Copilot in a browser, make sure third-party cookies are enabled. These are required for license validation.

let me know how it goes, Happy to help!