Ecran Bleu_ntoskrnl.exe+4b85d0

Bonjour communauté Microsoft,

J'ai un souci sur un poste qui crash sur écran Bleu a plusieurs reprises dans le mois.
Ci dessous la Capture d'ecran du bluescreen View.
J'ai lancer une diag depuis DELL , le poste semble avoir tout les drivers/pilotes a jour.
Lancer un diag depuis le site Dell idem aucune anomalie.
Model de l'appareil : Latitude 7440 Dell Inc.
Système d'exploitation

Système d'exploitationWindows

Version du système d’exploitation10.0.26100.2894

Langue du système d'exploitationfr-FR

Édition du système d’exploitationEnterprise

Référence (SKU) du système d'exploitation Windows 10/11 Enterprise (4)​

Ci dessous les logs du winDebug Analyze-z :
0: kd> !analyze -v

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************

KERNEL_MODE_HEAP_CORRUPTION (13a)

The kernel mode heap manager has detected corruption in a heap.

Arguments:

Arg1: 0000000000000011, Type of corruption detected

Arg2: ffff968375100140, Address of the heap that reported the corruption

Arg3: ffff9683d1b549c0, Address at which the corruption was detected

Arg4: 0000000000000000

Debugging Details:

---

fffff804d99c34b0: Unable to get MiVisibleState

Unable to get NonPagedPoolStart

Unable to get NonPagedPoolEnd

Unable to get PagedPoolStart

Unable to get PagedPoolEnd

HeapDbgInitExtension Failed

Unable to get NonPagedPoolStart

Unable to get NonPagedPoolEnd

Unable to get PagedPoolStart

Unable to get PagedPoolEnd

KEY_VALUES_STRING: 1

Key  : Analysis.CPU.mSec 

Value: 9765 

Key  : Analysis.Elapsed.mSec 

Value: 21848 

Key  : Analysis.IO.Other.Mb 

Value: 1 

Key  : Analysis.IO.Read.Mb 

Value: 0 

Key  : Analysis.IO.Write.Mb 

Value: 1 

Key  : Analysis.Init.CPU.mSec 

Value: 2515 

Key  : Analysis.Init.Elapsed.mSec 

Value: 15440 

Key  : Analysis.Memory.CommitPeak.Mb 

Value: 86 

Key  : Bugcheck.Code.LegacyAPI 

Value: 0x13a 

Key  : Failure.Bucket 

Value: 0x13a\_11\_s\_nt!RtlpHeapHandleError 

Key  : Failure.Hash 

Value: {fa906543-90bd-3923-1e1b-760d1ac86eaa} 

Key  : Hypervisor.Enlightenments.ValueHex 

Value: 7417df84 

Key  : Hypervisor.Flags.AnyHypervisorPresent 

Value: 1 

Key  : Hypervisor.Flags.ApicEnlightened 

Value: 0 

Key  : Hypervisor.Flags.ApicVirtualizationAvailable 

Value: 1 

Key  : Hypervisor.Flags.AsyncMemoryHint 

Value: 0 

Key  : Hypervisor.Flags.CoreSchedulerRequested 

Value: 0 

Key  : Hypervisor.Flags.CpuManager 

Value: 1 

Key  : Hypervisor.Flags.DeprecateAutoEoi 

Value: 1 

Key  : Hypervisor.Flags.DynamicCpuDisabled 

Value: 1 

Key  : Hypervisor.Flags.Epf 

Value: 0 

Key  : Hypervisor.Flags.ExtendedProcessorMasks 

Value: 1 

Key  : Hypervisor.Flags.HardwareMbecAvailable 

Value: 1 

Key  : Hypervisor.Flags.MaxBankNumber 

Value: 0 

Key  : Hypervisor.Flags.MemoryZeroingControl 

Value: 0 

Key  : Hypervisor.Flags.NoExtendedRangeFlush 

Value: 0 

Key  : Hypervisor.Flags.NoNonArchCoreSharing 

Value: 1 

Key  : Hypervisor.Flags.Phase0InitDone 

Value: 1 

Key  : Hypervisor.Flags.PowerSchedulerQos 

Value: 0 

Key  : Hypervisor.Flags.RootScheduler 

Value: 0 

Key  : Hypervisor.Flags.SynicAvailable 

Value: 1 

Key  : Hypervisor.Flags.UseQpcBias 

Value: 0 

Key  : Hypervisor.Flags.Value 

Value: 55185662 

Key  : Hypervisor.Flags.ValueHex 

Value: 34a10fe 

Key  : Hypervisor.Flags.VpAssistPage 

Value: 1 

Key  : Hypervisor.Flags.VsmAvailable 

Value: 1 

Key  : Hypervisor.RootFlags.AccessStats 

Value: 1 

Key  : Hypervisor.RootFlags.CrashdumpEnlightened 

Value: 1 

Key  : Hypervisor.RootFlags.CreateVirtualProcessor 

Value: 1 

Key  : Hypervisor.RootFlags.DisableHyperthreading 

Value: 0 

Key  : Hypervisor.RootFlags.HostTimelineSync 

Value: 1 

Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled 

Value: 0 

Key  : Hypervisor.RootFlags.IsHyperV 

Value: 1 

Key  : Hypervisor.RootFlags.LivedumpEnlightened 

Value: 1 

Key  : Hypervisor.RootFlags.MapDeviceInterrupt 

Value: 1 

Key  : Hypervisor.RootFlags.MceEnlightened 

Value: 1 

Key  : Hypervisor.RootFlags.Nested 

Value: 0 

Key  : Hypervisor.RootFlags.StartLogicalProcessor 

Value: 1 

Key  : Hypervisor.RootFlags.Value 

Value: 1015 

Key  : Hypervisor.RootFlags.ValueHex 

Value: 3f7 

Key  : WER.OS.Branch 

Value: ge\_release 

Key  : WER.OS.Version 

Value: 10.0.26100.1 

BUGCHECK_CODE: 13a

BUGCHECK_P1: 11

BUGCHECK_P2: ffff968375100140

BUGCHECK_P3: ffff9683d1b549c0

BUGCHECK_P4: 0

FILE_IN_CAB: 010825-12171-01.dmp

POOL_ADDRESS: Unable to get NonPagedPoolStart

Unable to get NonPagedPoolEnd

Unable to get PagedPoolStart

Unable to get PagedPoolEnd

unable to get nt!MmSpecialPagesInUse

ffff9683d1b549c0

FREED_POOL_TAG: s

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:

ffffa681a734a328 fffff804d8fb3158 : 000000000000013a 0000000000000011 ffff968375100140 ffff9683d1b549c0 : nt!KeBugCheckEx

ffffa681a734a330 fffff804d8fb31b8 : 0000000000000011 0000000000000047 ffff968375100140 ffffffffffffffff : nt!RtlpHeapHandleError+0x40

ffffa681a734a370 fffff804d8c85451 : ffff9683d1b54000 ffff968375100380 0000000000000001 0000000000000000 : nt!RtlpHpHeapHandleError+0x58

ffffa681a734a3a0 fffff804d8e69445 : 0000000000e00020 ffff96837eab7027 0000000000000000 fffff804d8e056f1 : nt!RtlpLogHeapFailure+0x45

ffffa681a734a3d0 fffff804d8e05480 : ffff9683d1b54000 0000000000000047 ffff968375100380 0000000000000000 : nt!RtlpHpLfhReportError+0x21

ffffa681a734a410 fffff804d8e05162 : ffff9683d1b54000 fffff80400000020 000000000371039c 000ffff9683d1b54 : nt!RtlpHpLfhSubsegmentDelayFreeListProcess+0x27c

ffffa681a734a490 fffff804d8e04fcd : ffff9683bd6f8000 000000000371039c ffff968375100380 000ffff9683bd6f8 : nt!RtlpHpLfhOwnerFreeListProcess+0x9a

ffffa681a734a4f0 fffff804d8e2d282 : 0000000000000003 000000000190016c ffff968375100380 ffff968375102a80 : nt!RtlpHpLfhOwnerRunMaintenance+0x119

ffffa681a734a550 fffff804d8e2d35f : 0000000000000001 fffff804d8d923a0 ffff9683751002c0 ffffa681a734a720 : nt!RtlpHpLfhOwnerCompact+0xc2

ffffa681a734a6d0 fffff804d8e2d02f : ffff968375100000 fffff804d8e2d3e6 0001000000000000 0000000000000001 : nt!RtlpHpLfhOwnerCompact+0x19f

ffffa681a734a850 fffff804d8e2cf65 : ffff968375100000 0000000000000000 0000000000000000 0000000000000000 : nt!RtlpHpLfhContextCompact+0xa3

ffffa681a734a890 fffff804d8e2cf03 : 0000000000000001 ffff9683db961a00 0000000000000001 ffff9683cd335540 : nt!RtlpHpHeapCompact+0x21

ffffa681a734a8c0 fffff804d8e71075 : 0000000000000001 0000000000000001 0000000000000000 fffff804d8d70b46 : nt!ExpHpCompactHeapCallback+0x23

ffffa681a734a8f0 fffff804d8e70fd5 : 0000000000000001 ffffa681a734aa80 ffff968375788c80 ffff968375788c80 : nt!ExpHpEnumerateHeaps+0x71

ffffa681a734a950 fffff804d8d704a2 : ffff9683cd335500 ffff9683cd335500 ffff968375788c00 fffff80400000000 : nt!ExpHpCompactionRoutine+0x15

ffffa681a734a980 fffff804d8e5585a : ffff9683cd335500 ffff9683cd335500 fffff804d8d702f0 ffff968375788c80 : nt!ExpWorkerThread+0x1b2

ffffa681a734ab30 fffff804d907ae54 : ffff8501faf36180 ffff9683cd335500 fffff804d8e55800 0000806c1700806d : nt!PspSystemThreadStartup+0x5a

ffffa681a734ab80 0000000000000000 : ffffa681a734b000 ffffa681a7344000 0000000000000000 0000000000000000 : nt!KiStartSystemThread+0x34

SYMBOL_NAME: nt!RtlpHeapHandleError+40

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

IMAGE_VERSION: 10.0.26100.2605

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: 40

FAILURE_BUCKET_ID: 0x13a_11_s_nt!RtlpHeapHandleError

OS_VERSION: 10.0.26100.1

BUILDLAB_STR: ge_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {fa906543-90bd-3923-1e1b-760d1ac86eaa}

Followup: MachineOwner