Service Azure qui fournit une gestion affinée des accès aux ressources Azure, ce qui vous permet d’octroyer aux utilisateurs seulement les droits dont ils ont besoin pour effectuer leurs tâches.
Sole Global Administrator locked out by Azure mandatory MFA (personal Microsoft account) – need Data Protection / tenant recovery
I am the sole Global Administrator of my personal Entra tenant.
Tenant ID: f1b864de-081d-4996-a640-a322a8148fd1
The admin account is a personal Microsoft account (Hotmail) – I can share it privately.
Since the Azure mandatory MFA enforcement (I received the "Action required: Enable MFA for your tenant by 15 October 2024" email as Global Admin of this tenant), sign-in to portal.azure.com / entra.microsoft.com requires a 6-digit code or a push to a Microsoft Authenticator registration I no longer have. My current Authenticator only holds my personal account entry (8-digit codes). Push notifications for the tenant never arrive. The only options offered are "Approve a request on Microsoft Authenticator" and "Use a verification code" – no SMS/phone fallback.
My personal Microsoft account works normally for all other services; only the tenant MFA blocks me. There is no other administrator in the tenant, and I cannot open a support request from inside it.
Please escalate to the Azure Data Protection team to verify my ownership and reset the MFA methods registered for my admin account in this tenant. I can provide contact details privately.
Country: France – Time zone: Europe/Paris (CET/CEST)