Absence de barre de défilement horizontale dans les documents Word

Question

Absence de barre de défilement horizontale dans les documents Word

Ben 0

La barre de défilement horizontale n'apparaît pas dans Word même lorsque le texte est hors écran.

Insérer un saut de page, passer au format paysage puis revenir au format portrait permet de le faire réapparaître.

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Answer 1

Ben 0

Merci pour votre réponse.

J'ai bien vérifié que l'option pour afficher la barre de défilement horizontale était activée.

Visual Basic montre que la barre horizontale devrait être affichée
J'ai seulement constaté le problème sur une ferme RDS qui utilise FSLogix et Windows Server 2025
Connexion RDP sans et avec FSLogix : problème idem
Connexion en mode console : problème idem

Hendrix 2,075 Points de réputation Conseiller indépendant

2026-10-08T20:02:10.1433333+00:00
Cette réponse a été traduite automatiquement. Elle peut donc contenir des erreurs grammaticales ou des termes inhabituels.

Bonjour Ben,

Merci pour ces précisions.

Étant donné que le problème survient également sans FSLogix et lors d'une session de console, il est peu probable que FSLogix ou la connexion RDP en soient la cause. Word et VBA détectent bien que la barre de défilement horizontale devrait être visible, mais celle-ci ne s'affiche apparemment pas à l'écran.

Pour obtenir de l'aide supplémentaire, veuillez fournir plus de détails sur la situation :

Le problème se produit-il avec un nouveau document vierge contenant un tableau ou un objet large ?

Quelle est la version et le numéro de build de Word ? Le même build d'Office présente-t-il ce problème sous Windows 11 ?

Essayez de lancer Word en utilisant la combinaison de touches Windows + R, puis en saisissant winword /a et en cliquant sur OK. Le problème persiste-t-il ?
Hendrix 2,075 Points de réputation Conseiller indépendant

2026-10-12T22:21:51.0666667+00:00

Cette réponse a été traduite automatiquement. Elle peut donc contenir des erreurs grammaticales ou des termes inhabituels.

Bonjour Ben,

Le problème est-il résolu ? Veuillez me tenir informé de toute mise à jour.

Answer 2

Hendrix 2,075 Conseiller indépendant

I will answer you in English based on your previous message. As a friendly suggestion, posting in French may help your question reach a wider audience and increase the chances of receiving assistance from other community members.

Hi Ben,

Based on what you shared, since the horizontal scroll bar returns after changing the page orientation, this may be a display or layout refresh issue. Please check the scroll bar setting by going to File > Options > Advanced > scroll to the Display section, and make sure Show horizontal scroll bar is selected. After that, select OK, then maximize and restore the Word window.

If there are any updates about the issue, please share them in the comments of this post. I'm happy to assist you further.

Hendrix 2,075 Points de réputation Conseiller indépendant

2026-10-07T22:47:06.5733333+00:00

Good day Ben

How are things going? Any updates would be appreciated.
Renee Pendleton 0 Points de réputation

2026-10-08T17:07:41.14+00:00
Hi, Hendrix.

I'm writing in English because my high school French is rusty, but I found this thread in a search and it's the most recent one that addresses my problem. For a few weeks, I've been getting the disappearing horizontal scroll bar on random Word documents. I've verified

(Word) File > Options > Advanced > Display > Show horizontal scroll bar

(Windows) Settings > Accessibility > Visual effects > Always show scrollbars

(document, after above steps) Right-click > Maximize, then Right-click > Restore

And still there's no horizontal scroll bar, no matter how narrow I make my Word window. A wild guess is that it happens in about half the documents I open. It doesn't matter whether the document originated on my computer or was sent to me by a client. My system is Windows 11 Pro, MS Office Pro 2019 (desktop), everything auto-updated.

Is there anything else I can try?

Thank you!

Renee
Hendrix 2,075 Points de réputation Conseiller indépendant

2026-10-08T20:29:07.9966667+00:00
Hi Renee,

Thank you for detailing the troubleshooting you have already completed.

Since the scrollbar is enabled in both Microsoft Word and Windows 11 Pro, and maximizing or restoring the window doesn't work, this helps rule out the usual scrollbar settings issue.

Please try the following steps to narrow down the issue:

Close all Word windows > press Windows + R and enter winword /a > OK to run

Open one of the affected documents and check whether the horizontal scrollbar appears

If the problem disappears when using winword /a: close Word > press Windows + R and enter %appdata%\Microsoft\Templates > find the Normal.dotm file > rename it to Normal.old, then restart Word

If the issue persists, please share with me the Word version and build number so I can help investigate further.
Renee Pendleton 0 Points de réputation

2026-10-09T16:10:07.8033333+00:00

Hendrix,

Sorry to say, winword /a didn't work. I'm running Microsoft® Word 2019 MSO (Version 2609 Build 16.0.20430.20032) 64-bit.

Thank you so much!

Renee
Hendrix 2,075 Points de réputation Conseiller indépendant

2026-10-09T20:12:32.07+00:00

Hi Renee,

If that's the case, please try updating the apps through Word > File > Account > under Office Updates, select Update Options > Update Now. After that, restart Word and check whether the issue remains in an affected document.
Renee Pendleton 0 Points de réputation

2026-10-13T15:23:20.22+00:00

Hi, Hendrix,

I did the Update Now and got a message that I was all up to date. Then I closed out of all documents and all open programs, and rebooted. I opened a variety of Word documents, old and new, including some that originated in my own system and some that came from clients, and I'm still getting some documents with no horizontal scroll bar.

I don't see any clear pattern. Though it seems more likely to affect documents created in the past month or so, I found it affecting a doc that hasn't been updated since 12/1/25. I thought it might be in documents with tables, but that's not consistent, either. It seems more likely to affect a document that originated on my computer, but there are others that it affects, too, including some that I received by email, opened to read, and saved without making any changes. It also seems more likely to show up in documents based on clients' templates, but that's not universal, either--but it does seem more likely to affect more recent template-based docs.

Thank you for your help thus far!

Renee
Renee Pendleton 0 Points de réputation

2026-10-13T15:25:15.3+00:00

But it does seem to affect any brand-new Word document that I create.
Hendrix 2,075 Points de réputation Conseiller indépendant

2026-10-13T22:02:22.3233333+00:00

Hi Renee,

Thank you for the update.

Since the issue persists after restarting Windows and it also affects newly created documents, this is now more likely a Word application or user profile issue. Please create a new test Windows user account on the same computer and test Word there to see if it works properly.