hakkeroitu tili

emil kolehmainen 20 Mainepisteet
2026-11-02T19:49:13.0333333+00:00

Hello, I created a new Microsoft account because my original Microsoft account was stolen.

The hacker gained access through a one-time verification code sent by Microsoft during a fake Minecraft Discord verification.

My original email now says that the Microsoft account does not exist.

I want to recover my original account because it contains my Minecraft Java & Bedrock Edition purchase.

Can you help me recover it?

Microsoft 365 ja Office | Asenna, lunasta, aktivoi | Kotikäyttöön | Muu
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Ian-T 15,780 Mainepisteet Microsoftin ulkoinen henkilöstö Valvoja
2026-11-03T04:46:56.61+00:00

I will answer you in English based on your previous message. As a friendly suggestion, posting in Finnish may help your question reach a wider audience and increase the chances of receiving assistance from other community members 


Hi @emil kolehmainen

I’m sorry this happened. If the original email address now shows that the Microsoft account does not exist, the attacker may have changed or removed the account’s sign-in alias.

Please try the Microsoft account recovery form using the original email address and provide as much accurate information as possible: https://account.live.com/acsr

You should also contact Microsoft Support and explain that the account was taken over, the sign-in alias was changed, and the account contains a Minecraft Java & Bedrock Edition purchase: https://support.microsoft.com/contactus

If you still have purchase receipts, transaction IDs, your Minecraft profile name, or previous Microsoft emails, keep them available as proof of ownership. For your privacy, do not post your email address, verification codes, receipts, or other account details publicly.

Please note that creating a new Microsoft account does not transfer the Minecraft license from the stolen account. Only Microsoft Support can review whether the original account and its purchases can be recovered.

Please note that this is a user-to-user support forum. Moderators and contributors cannot access accounts or Microsoft’s back-end systems. We can only provide technical guidance on reported incidents, requests and ideas 

Thank you for your understanding

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