INTUNE ADMIN CENTER DEVICE IMEI

Since you posted your question in English , I’ll reply in this language as well. If you’re more comfortable using another language, please let me know, I’ll be happy to tailor my response to your preferred language. 

Hello @Nico Penttilä,  

Good day! I hope you're doing well.

For this issue, I recommend reaching out to the Microsoft Technical Support Team for further assistance.  

Their specialists can perform deeper diagnostics, do remote session and, if needed, escalate the case to the appropriate internal team for further analysis. This ensures the issue is formally tracked and may contribute to a future fix.   

For business support:   

• Find your Microsoft 365 admin: If you don't know who the global admin is in your organization, you can find guidance here: How can I find my Microsoft 365 admin? - Microsoft Support    
• Submit a service request: The Global Administrator should create a support request with Microsoft to receive advanced technical assistance. For detailed instructions, see: Get support - Microsoft 365 admin | Microsoft Learn 
• If your organization's subscription is from a partner or reseller, and the global administrator is unable to open a service request on your end, contact the reseller's support provider to help open a service request on behalf of you instead.    

If you discover any solutions or have additional insights, please consider replying to this thread to help others in the community.   

I’d like to clarify that as a forum moderator, I do not have access to advanced troubleshooting tools, or contact Microsoft Support on your behalf. Please consider me an end user as well, providing guidance based on experience and documented processes. 

That said, I’m happy to support you throughout the process. Once you’ve created the support request and received a ticket number, feel free to share it with me via private message. I can help you track the case and suggest next steps if needed. 

To access the private message, please refresh this page, you should see a pop-up at the top of your thread. Click on Viestien tarkasteleminen to review it. 

If you need further assistance, feel free to reply. I'm here and happy to help!   

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