Miten saada hotmail-tili palautettua, vaikka salasanan vaihto onnistuu, mutta robotti varmistus ei mene läpi vaan se sanoo "Kirjoita salasanasi ja kuvassa olevat merkit oikein" useammasta yrityksestä huolimatta"?

Se on mahdollista, koska monet käyttäjät ovat ilmoittaneet samasta ongelmasta viimeisen kolmen päivän aikana.

Kun pääset takaisin tilillesi, suosittelen vaihtamaan salasanattomaan käyttöön, jotta pääsy on helpompaa ja turvallisempaa.

Voit seurata opasta tästä linkistä:

https://support.microsoft.com/account-billing/how-to-go-passwordless-with-your-microsoft-account-674ce301-3574-4387-a93d-916751764c43

Parhain terveisin

Darhyl

Hey there! Nice to meet you!

Since you are still unable to sign in despite a successful password reset, this indicates that your account is temporarily blocked, possibly due to multiple failed sign-in attempts/unusual login pattern.

There’s also a possibility that this is a server issue, as many users have reported experiencing the same problem recently.

Please try performing these steps to resolve an account block:

1. Perform a password reset using an InPrivate window or Incognito.
2. Try using different devices and network services to reset the password.
3. Wait 24 hours, but please make sure not to reset the password within that timeframe, as this may reset the cooldown.
4. If it doesn't work after 24 hours, try waiting exactly 48 hours before resetting the password again.

Thank you for your understanding! Please feel free to let me know if you need anything else.

Best regards,

Darhyl