Microsoft 365 ‑ominaisuudet, joiden avulla käyttäjät voivat hallita tilauksia, tiliasetuksia ja laskutustietoja.
Hello, good day and thanks for your question. Sorry to know about this, Microsoft does not charge a user not unless there is a subscription or it is user initiated and in this case your payment details or information might have been caught somewhere on a previous transaction that you made and it is also highly advisable to contact your bank to block and change your card/s to avoid further usage and other charges to your account. With regards to the refund, you can also request a call back by going to https://go.microsoft.com/fwlink/?linkid=2168171 in case you are having trouble in getting a refund, or you can contact the support team below.
- Open https://support.microsoft.com/fi-fi/home/contact?SourceApp=smc2&ContactUsExperienceEntryPointAssetId=Google from a browser or you can also launch the Get help app on your PC.
- Type in talk to support or talk to an agent.
- Click on the blue button (Sign in or Sign in to contact support) on the below part.
- Sign in/Log in when prompted and try to connect to an agent/support from there and please take note that it will take several attempts due to the queue or workload before you can get a hold of someone from the team.