![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 69%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGF%3C/text%3E%3C/svg%3E)
Hello
Welcome to the Microsoft Windows Community!
How are you? To help you more effectively, we need additional information. First, could you tell us how you got your Windows 10 license and what specific error message is appearing? Also, have there been any recent changes to the motherboard or computer?
For a detailed analysis, follow these steps:
Press Win+X and select Command Prompt (Admin). At the command prompt, type the command and press Enter. When the window with the information appears, take a screenshot and paste it here for analysis.
slmgr /dlv
(Print and paste
2. Download and launch this tool, take a screenshot and paste it here for us to analyze (hide the activation key with Paint):
https://apps.microsoft.com/store/detail/showkeyplus/9PKVZCPRX9NV?hl=pt-br&gl=br
Waiting...