Issue redeeming Microsoft AI Skills Fest Voucher - "Discount validation failed" on expiration date (AI-103)

Hello Microsoft Credentials Support Team,

I am writing to request assistance regarding a technical issue I encountered while trying to redeem my exam voucher earned through the Microsoft AI Skills Fest.

According to the instructions I received, the deadline to schedule my exam (AI-103) is today, August 18, 2026. I attempted to schedule the exam for September through Pearson VUE today, but the checkout system prematurely blocked the voucher, displaying the following error:

"Discount validation failed. The voucher is expired and can no longer be used."

It appears there is a timezone mismatch with the Pearson VUE system, as I am trying to schedule it within the allowed date (August 18). I have already contacted Pearson VUE/Mindhub support, but their automated system redirected me back to Microsoft since this voucher was issued by your organization.

I have screenshots of the original email with the terms and the error message during checkout ready to be shared. Please let me know how I can securely provide my MCID, email, and voucher code via private message so you can review my case and help me register for my exam.

Thank you for your time and support!