Azure Database for MySQL
Un servicio de base de datos MySQL administrado por Azure para el desarrollo y la implementación de aplicaciones.
Tengo un error al iniciar un servidor en Azure Database for MySQL flexible server
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Jose Giovanni Martinez Cortes
5
Puntos de reputación
El servidor de base de datos está detenido y al intentar iniciarlo se genera el siguiente error:
Error occurred starting the server xxxxxx-database-server. An unexpected error occured while processing the request. Tracking ID: '6fd8bdea-cd38-4ce7-aa3a-d799a06a12c7'
Ya intenté solucionar el error usando Self Heal pero el problema persiste.
Azure Database for MySQL
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Anónimo2025-10-03T20:18:08.67+00:00 Thanks for the update, Jose. The “ProvisionNotSupportedForRegion” message means East US isn’t admitting new MySQL Flexible Server capacity for your subscription right now. Starting a stopped server also needs capacity in the original zone, so it can fail with the generic “unexpected error.”
What you can try now:
- Drop to the smallest compute/IOPS and try Start again. If it still fails, it’s a capacity block.
- Restore/create in a nearby region (e.g., East US 2 / Central US / South Central US) with Availability zone = No preference and a common SKU to get the server online. If your backups are GRS, use geo-restore; otherwise create a temporary server and import data.
- If you must stay in East US, open a support ticket asking for MySQL Flexible Server capacity for your subscription in that region. Include: subscription ID, region/zone, server name, SKU/storage, time of attempt, and the correlation ID you shared.
Note: the Networking blade being disabled while the server is Stopped is expected.
If the issue still persists, please feel free to share the details in the comments
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Jose Giovanni Martinez Cortes 5 Puntos de reputación
2025-10-04T16:08:06.0733333+00:00 Hi, I tried to start the mysql server and got the same error. It is the generated correlation id: a56bfae3-cb5f-4716-a8ba-a4d9d0ed4c3d.
It does not have private access.
It does not have resource locks.
Service Health is Ok.
I want to clarify the networking icon on settings menu is disabled.
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Anónimo
2025-10-16T21:14:51.1666667+00:00 Hi Jose Giovanni Martinez Cortes, Thank you for your patience. Could you please perform the following additional checks?
- Networking blade is disabled while the server is Stopped (deallocated) — that’s expected, not the cause.
- Please share the Activity Log → failed “Start” entry → statusMessage JSON (error.code + error.message). Or run:
az mysql flexible-server start -g <rg> -n <name>and paste the full error text. - If start still fails: Point-in-Time Restore to a new server in the same region with Availability zone = No preference and a smaller, common SKU to boot first; verify, then scale up and switch the connection string.
- If you use CMK, ensure the Key Vault key is enabled and the server’s managed identity has required permissions.
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Jose Giovanni Martinez Cortes 5 Puntos de reputación
2025-10-17T01:55:49.8133333+00:00 Hi Swapnesh,
I tried to start the server again but got the same error, I can see the Activity log error but there's no description provided.
Then, I tried to create a new server in the same region "East US" but I got the following message:
{"code": "ProvisionNotSupportedForRegion",
"message": "Provisioning in requested region is not supported. Your subscription might not have access to create a server in the selected region. (https://aka.ms/mysqlcapacity)"
}
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Anónimo
2025-10-17T08:20:44.2033333+00:00 Thanks for the update, Jose. The “ProvisionNotSupportedForRegion” message means East US isn’t admitting new MySQL Flexible Server capacity for your subscription right now. Starting a stopped server also needs capacity in the original zone, so it can fail with the generic “unexpected error.”
What you can try now:
- Drop to the smallest compute/IOPS and try Start again. If it still fails, it’s a capacity block.
- Restore/create in a nearby region (e.g., East US 2 / Central US / South Central US) with Availability zone = No preference and a common SKU to get the server online. If your backups are GRS, use geo-restore; otherwise create a temporary server and import data.
- If you must stay in East US, open a support ticket asking for MySQL Flexible Server capacity for your subscription in that region. Include: subscription ID, region/zone, server name, SKU/storage, time of attempt, and the correlation ID you shared.
Note: the Networking blade being disabled while the server is Stopped is expected.
If the issue still persists, please feel free to share the details in the comments.
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Anónimo
2025-10-18T06:19:23.3266667+00:00 Just checking in—if you have any questions or need clarification, please feel free to reach out. We’d be happy to help
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Jose Giovanni Martinez Cortes 5 Puntos de reputación
2025-10-18T14:50:42.7766667+00:00 Hi Swapnesh,
I requested the upgrade ujsing support ticket # "TrackingID#2510170040000426". But I got this error when tried create a new mysql flexible server. I want to clarify that I cant start the current mysqlflexible server yet:
{
"status": "Failed",
"error": {
"code": "InternalServerError",
"message": "An unexpected error occured while processing the request. Tracking ID: '89ba21de-0663-45c2-a44d-9b3f2be7dbed'"
}
}
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Jose Giovanni Martinez Cortes 5 Puntos de reputación
2025-10-21T00:17:27.72+00:00 Hi Swapnesh,
I Got this answer from this ticket "TrackingID#2510170040000426":"Unfortunately, the error you are experiencing is a technical issue that is beyond the scope of the capacity team. We can confirm that the services are enabled for the region; our best advice is to continue troubleshooting with the technical team."
I’ve been having this issue for a few weeks and I don’t have a solution yet. I’m thinking about creating a new MySQL Flexible Server in another region. Could you help me restore the data on this new server so I don’t lose any data?
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Anónimo
2025-10-24T17:08:01.6233333+00:00 Hi Jose Giovanni Martinez Cortes,
If you continue to see the issue, please send the possible details below—this helps us for a quick workaround- Last failed Start time + Activity Log operationId and correlationId for that attempt.
- Exact error text (paste from
az mysql flexible-server start -g <rg> -n <server>or portal). - Environment snapshot: output of
•az mysql flexible-server show -g <rg> -n <server> --output json
(sku, storage, HA Mode, availabilityZone)
•az provider show -n Microsoft.DBforMySQL --query registrationState - Quick regional check: try a tiny test create in any other region and share the exact error.
- Screenshots: failed Activity Log details pane, and the Networking blade if it appears disabled.
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Jose Giovanni Martinez Cortes 5 Puntos de reputación
2025-10-25T01:40:08.04+00:00 Hi Swapnesh,
I Send the requested information and attach the environment snapshot on json format:
- Last failed Start time + Activity Log operationId and correlationId for that attempt:
Last error tracking ID: 8ebcb470-fc65-4585-a0f6-2a7ed22fb6ad'
Last failed Start Time: 2025-10-24: 20:30 GMT-5 - Exact error Text:
(InternalServerError) An unexpected error occured while processing the request. Tracking ID: '8ebcb470-fc65-4585-a0f6-2a7ed22fb6ad'
Code: InternalServerError
Message: An unexpected error occured while processing the request. Tracking ID: '8ebcb470-fc65-4585-a0f6-2a7ed22fb6ad'
- SKU: name->Standard_B1ms, tier ->Burstable
Storage:
"autoGrow": "Enabled",
HA Mode:"autoIoScaling": "Disabled", "iops": 360, "logOnDisk": "Disabled", "storageRedundancy": "LocalRedundancy", "storageSizeGb": 20, "storageSku": "Premium_LRS"
"highAvailability": {
}, Availability Zone:"mode": "Disabled", "standbyAvailabilityZone": "", "state": ""
"availabilityZone": "1" az provider show -n Microsoft.DBforMySQL --query registrationState "Registered" - Quick regional check: I created correctly a new mysql flexible server on Central US region.
- Screenshots: failed Activity Log details pane, and the Networking blade if it appears disabled. I Attached the Activity log on this message.
- Last failed Start time + Activity Log operationId and correlationId for that attempt:
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