Administración de la configuración de seguridad y las protecciones en Outlook en la Web para empresas
Hi, FREY JESUS
Good day!
Thank you for posting to Microsoft Community. We are glad to assist you!
According to your description, I understand how frustrating this situation can be. Let's work through it together.
Here are the steps to remove the old phone number from your Outlook school account:
- Sign in to your Microsoft account: Go to the Microsoft account dashboard.
- Navigate to Security: Click on the "Security" tab.
- Update Info: Select "Update Info" under the "Security" section.
- Remove Phone Number: Find the phone number you want to remove and click "Remove" next to it.
If you encounter any issues, at this moment, it is best for you to contact your school's IT support for further assistance.
We hope you can get in touch with your administrator, and we believe your admin can fix it for you soon.
Note: Please be kindly to understand that for our community team that we're lacking the authority to access into the backend. Thus, we're unable to change it on the backend for you. Sorry!
Thank you for your precious time and your understanding would be highly appreciated.
Sincerely,
Alex | Microsoft Community Moderator.