Azure for Students – GetSchoolsByCountry API returns empty results for all universities

Question

Azure for Students – GetSchoolsByCountry API returns empty results for all universities

Ramiro Rahman Rintoul 0

Hello Microsoft Support,

I'm trying to register for Azure for Students, but the university selection field is not working.

I tested the following requests:

countryCode=AR&schoolNameHint=Universidad Tecnologica Nacional

countryCode=US&schoolNameHint=Harvard

Both requests return HTTP 200 OK with an empty JSON array ([]).

As a result, the university dropdown never displays any suggestions, and the input field clears when it loses focus.

Technical details:

Endpoint: /api/studentverification/GetSchoolsByCountry

Browser: Opera GX

Date: October 15, 2026

Request ID: 270a5c0caa2fce508d7a6abf3b069479

Could you please investigate whether the university lookup service is experiencing an issue?

Thank you.Hello Microsoft Support,

I'm trying to register for Azure for Students, but the university selection field is not working.

I tested the following requests:

countryCode=AR&schoolNameHint=Universidad Tecnologica Nacional

countryCode=US&schoolNameHint=Harvard

Both requests return HTTP 200 OK with an empty JSON array ([]).

As a result, the university dropdown never displays any suggestions, and the input field clears when it loses focus.

Technical details:

Endpoint: /api/studentverification/GetSchoolsByCountry

Browser: Opera GX

Date: October 15, 2026

Request ID: 270a5c0caa2fce508d7a6abf3b069479

Could you please investigate whether the university lookup service is experiencing an issue?

Thank you.

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1 respuesta

Su respuesta

Answer 1

Hi Ramiro,

Since both requests return an empty array, I would first check whether the issue is related to the browser or to the university lookup service itself.

I would suggest trying the registration process in Microsoft Edge or Chrome, preferably in a private window, with extensions disabled. Also, clear the browser cache and try again.

If the issue persists across different browsers and with universities in different countries, it may be a backend issue with the school lookup service rather than a problem with your input.

Since you already have the request ID and have tested multiple countries, I recommend including those details when contacting Azure for Students support so they can investigate the request on their side.

You can start here: https://azure.microsoft.com/en-us/support/

Hope this helps!