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Microsoft 365 y Office | Excel | Para el ámbito educativo | Windows
Una familia de software de hoja de cálculo de Microsoft con herramientas para analizar, trazar y comunicar datos.
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Hello @edith contreras,
I understand that you're unable to sign in to Word, Excel, and PowerPoint despite having a student license.
Since the issue affects several Office applications, could you please try the following?
1/ Check your account: Open Microsoft 365 - Sign into Copilot in an InPrivate window and sign in with your school account. Check whether you can access Word or Excel online.
2/ Sign in again: If the web version works, open Word, go to File > Account > Sign out, then close all Office applications. Reopen Word and sign in with your school account.
3/ Check with your school administrator: If you cannot sign in online either, ask your school's IT administrator to check your account status, assigned license, and sign-in errors.
For reference: (Sign in to Microsoft 365 | Microsoft Support)
Could you please confirm whether you're able to access Word or Excel online, or whether the same error appears there?
Please let me know the results so I can assist you further.
Best regards.