Subject: Copilot in Excel shows "daily limit reached" on Mac and Excel web, but works elsewhere on the same account

Hello,

I have a personal Microsoft 365 subscription and Copilot in Excel has been showing the "daily limit reached" error for several days, every time I use it.

What happens:

•	Fails in Excel for Mac (MacBook Pro 2018, macOS Sequoia) and also in Excel for the web, even with a new empty workbook.

•	Works with the same account in Excel for iPad and in Word on the same Mac.

•	The email address is the same on all devices.

•	I did a clean reinstall: erased the disk, reinstalled macOS and Office, and signed in again.

Since it fails on the web too and works on other devices, this looks like an account/entitlement or AI-credit status problem on the server side, not a local one. Could you please check my account's Copilot entitlement and AI-credit status and reset or fix it for Excel?

Thank you.