Una solución integrada de protección frente a amenazas diseñada para detectar, investigar y responder a amenazas cibernéticas en los servicios de Microsoft 365.
Hello Julio Zambrano Zambrano,
Thanks for reaching out to Microsoft Q&A forum Support.
I completely understand how concerning this situation must be, and I sincerely apologize for the inconvenience you have experienced so far.
Please note that we are unable to process refunds directly through this channel.
Refunds are handled by the Accounts & Billing team, who may need to ask specific questions related to your account and payment history before they can assist further.
For the most accurate support, please use the link below to contact Microsoft Live Chat Support. A representative will assist you and connect you with the billing team: Contact - Microsoft Support
Best wishes,
Maryam | Microsoft Q&A Support Moderator