código de error: 0xE000006C cig68

Good evening, the file isn't visible in OneDrive. However, I can access the other pages or sections in OneDrive. However, I can no longer see any pages or sections in the Mac app.

Esta respuesta se ha traducido automáticamente. Como resultado, puede haber errores gramaticales o expresiones extrañas.

Hola Valentina Lesmes,

Si es posible, intente ver si el archivo de OneNote almacenado en persona en OneDrive en línea o no.

Saludos

Trébol-L - MSFT | Especialista en soporte técnico de la comunidad de Microsoft.

In the web version, it isn't synchronized, so I'm unable to open the note there.

I'm using the personal OneNote, not the one that is for companies.

Esta respuesta se ha traducido automáticamente. Como resultado, puede haber errores gramaticales o expresiones extrañas.

Hola Valentina Lesmes,

¿Has intentado abrir el cuaderno en la versión web?

Si el bloc de notas se sincronizó con la nube con su cuenta, ¿puede comprobarlo en OneDrive y abrirlo allí?

Si está utilizando la versión empresarial de OneNote, pida a su administrador que envíe una solicitud de soporte técnico para obtener más soporte técnico y recuperación.

Trébol-L - MSFT | Especialista en soporte técnico de la comunidad de Microsoft.

Hi Valentina Lesmes,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.  

Thanks for raising your concern about your issue that you have on OneNote for Mac. The error code 0xE000006C cig68 typically indicates a sync issue, often caused by a page that was edited offline and is now having trouble syncing back to the cloud.

Please help me to review these solutions:

1. Manually Sync the Notebook

• Open OneNote.
• Go to the Notebook list.
• Right-click (or Control-click) the notebook that’s showing the error.
• Select Sync This Notebook.

2. Refresh the Notebook

If the sync icon shows “Saved offline (error),” try this:

• Click the sync error message.
• Choose Refresh Notebook or close and reopen the notebook.

3. Move Content to a New Page

If a specific page is causing the issue:

• Create a new page in the same section.
• Copy the content from the problematic page to the new one.
• Delete the original page and try syncing again.

4. Check OneNote Online

• Visit https://www.onenote.com/ and open the same notebook.
• If it syncs fine there, the issue may be local to your Mac client.

5. Update OneNote

Make sure you're running the latest version of OneNote for Mac:

• Open any Office app.
• Go to Help > Check for Updates.

6. Contact Microsoft Support

If the issue persists, you can contact Microsoft directly for assistance.

https://support.microsoft.com/contactus

Please let me know if you have any update.

Clover-L - MSFT | Microsoft Community Support Specialist.

When I select Refresh Notebook or close and reopen the notebook, the notebook doesn't refresh. I can no longer see any pages in the notebook, so I can't Move Content to a New Page. Please help!! : The error code is 0xE000006C cig68 30115