My hotmail account won't even load and I can not log into my email account

Hello Antonio Jose del Villar,

This is not an issue with your account or device—Hotmail / Outlook.com is currently affected by an ongoing global Microsoft service outage (EX1550543 / MO1550821) that began on November 12 and continues today, November 13, 2026.

• Microsoft reports "early signs of stabilization" and "incremental improvement" as servers are brought back online, though full capacity is not yet restored and there is no confirmed ETA. Microsoft has also extended the email timeout window to 48 hours to protect queued/delayed messages (The Guardian live updates).
• You can check the Microsoft Service Health Status page (or @MSFT365Status on X if the status page is slow to load).
• Please do not reset your password, remove your account/profile, or reinstall your mail apps while the outage is active.
• If you have another device or mail app that was already signed in, previously synced emails may still be viewable locally. Once the status page turns green, try signing in again using a private/incognito browser window if it still stalls.

Thank you for your patience while Microsoft completes recovery.