Copilot is now working for all day.

Kim Pilhwan, C3-KR-A-60 0 Reputation points
2026-11-13T05:27:55.96+00:00

Outlook and Copilot are not working today at all.

Rapid problem fixing is required.

This is seriously impacted to daily business.

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  1. Jayden-P 4,385 Reputation points Independent Advisor
    2026-11-13T05:38:39.23+00:00

    Dear @Kim Pilhwan, C3-KR-A-60

    I would like to share an update regarding the connectivity issue affecting multiple Microsoft 365 services.

    According to Microsoft's notification (Incident ID: MO1550821), users may be unable to connect to or access multiple Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Copilot, and Microsoft Defender XDR.

    Microsoft has identified that the affected infrastructure is experiencing elevated load across multiple regions, which is likely contributing to the connectivity errors. Microsoft is currently restarting and repairing impacted portions of the infrastructure to restore capacity. Additionally, they are investigating an unexpected increase in a specific type of service traffic and evaluating options to redirect traffic to alternative infrastructure to expedite recovery.

    If you have Microsoft 365 administrator privileges, please sign in to the Microsoft 365 Admin Center using this link to view the details of this issue.

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    I'll continue to monitor this case and let you know if there is any update.

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  2. Jayden-P 4,385 Reputation points Independent Advisor
    2026-11-13T15:05:46.66+00:00

    Hi,

    Here is the latest update:

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    Some regions have already been reported as restored. Please recheck the service status for your region.

    Please let me know if I can do anything more for you.

    Thank you!

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