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Need to link my existing Candidate ID (MS ID) for passed AZ-400 exam to my personal Microsoft Learn profile
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Muhammad Saim Ali
0
Reputation points
Hello Microsoft Credentials Support,
I passed Exam AZ-400 on September 9, 2025, which was booked by a training institute. I do not have access to the email address the institute used, and when I try to open a ticket on Engage Center (aka.ms/credentialssupport) with my personal Microsoft account, I get the "Engage Center | No Access" error even after switching to the F8CDEF31 personal tenant.
Could a Microsoft Credentials Support moderator please message me privately so I can provide my Candidate ID (MS ID), Registration Number, official Pearson VUE Score Report PDF, and Government ID to merge my AZ-400 exam record into my personal Microsoft Learn account?
Thank you!
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