Hello Team I have requested my old skype logs, but have received no chat logs or even call logs.

Bartek-PD 0 Reputation points
2026-11-11T21:15:19.3366667+00:00

Hello Team,
I have requested my old skype logs, but have received no chat logs or even call logs.
Have received 1kb file and it's just .json saying no messages and calls, while there is no way it's true i had skype since before 2017 and used if untill 2019 at least.
I have logged into the account on teams as well, but the chats or any messages or files were no retrived.
Could you please tell me where could I get the information if my files were deleted?
Kind Regards

Microsoft Teams | Microsoft Teams Free | Chats
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  1. Ruwim.B 7,335 Reputation points Volunteer Moderator
    2026-11-11T21:56:24.75+00:00

    It is no longer possible to export Skype chats. This feature was replaced with export of logs of calls made to phone numbers when using the Skype Dial Pad site. Additionally, these logs cover only calls made within the last 30 days.

    The only chat export option available now is the Teams export page.

    https://teams.live.com/dataexport

    However, if you have not actively used Teams prior to December last year, the Skype chats will not be available in Teams and cannot be exported.

    https://support.microsoft.com/en-us/skype/skype-is-retiring-in-may-2025-what-you-need-to-know

    You should also be aware that Skype chat history older than April 2017 was not have been saved in Cloud.

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