How to get shipping label to return surface pro

Nicole D 0 Reputation points
2026-11-11T20:44:52.5433333+00:00

How to generate shipping label to return surface pro

Surface | Other
Answer accepted by question author
S.Sengupta 33,176 Reputation points MVP Volunteer Moderator
2026-11-12T00:48:36.5533333+00:00

Open Microsoft Devices.

Sign in using the Microsoft account linked to your Surface.

Select your Surface Pro.

Click Start order.

Select the appropriate problem category (for example, charging or power issue).

Follow the instructions and submit the service request.

Once the order is created, check your email for the shipping instructions and label.

If you already have a service order:

  • Go to Microsoft Devices.
  • Expand your Surface device.
  • Select Check status under Service Orders.
  • Open Print shipping label.

Packing and shipping instructions for Surface devices

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