copilot time out

bisky 0 Reputation points
2026-11-11T18:46:13.2366667+00:00

for the first time i received a daily chat limit with the copilot, so i upgraded about half an hour ago but it still says i've used my daily chat limit ...what do i do?

Microsoft Copilot | Other
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  1. Ian-T 16,460 Reputation points Microsoft External Staff Moderator
    2026-11-11T23:44:59.6166667+00:00

    Hi @bisky

    Since you upgraded only about half an hour ago, the new subscription may still be syncing with your Copilot account. Please sign out of Copilot completely, close the app or browser, then sign back in using the same Microsoft account that purchased the upgrade.

    You can also check Services & subscriptions in your Microsoft account to confirm that the new subscription shows as active. If it is active but the daily-limit message remains after signing in again, try Copilot in an InPrivate or Incognito browser window. Copilot limits can vary by plan and feature, and Microsoft does not publish one fixed limit that applies to every Copilot experience.

    If the message is still present after the subscription has had time to update, especially after the limit’s displayed reset time, please contact Microsoft Support. Include a screenshot of the limit message and proof that the upgraded subscription is active so Support can check whether the new entitlement has been correctly applied to your account. Please note that this is a user-to-user support forum. Moderators and contributors cannot access accounts or Microsoft’s back-end systems. We can only provide technical guidance on reported incidents, requests and ideas 

    Thank you and have a lovely day

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