Why can i not get 500 points for joining?

Registering a Microsoft account enrolls you in Microsoft Rewards, but it does not automatically award 500 points; 500 points is normally the monthly earning threshold for reaching or keeping Level 2 status.^1^

Check what the 500 points refers to

1. Sign in to the Microsoft Rewards dashboard with the same personal Microsoft account used for Bing: https://rewards.bing.com/
2. Look under the available activities or offers for a 500-point promotion.
3. Open the offer and check its required actions, deadline, market eligibility, and progress. Promotions can require more than simply registering.
4. If no 500-point offer appears, there is no documented automatic joining bonus to claim. Rewards offers and earning availability can vary by country or region.^2^

Microsoft Rewards is included with a Microsoft account, but points are earned through eligible activities such as Bing searches and dashboard offers.^2^

If you completed a visible 500-point offer

Submit a request at:

https://rewards.bing.com/support

Sign in with the account that received the offer and include:

• A screenshot of the offer, if available
• The date you joined or completed it
• The exact required actions
• Your current points balance
• A note that the promotional points were not credited

Microsoft Rewards Support can review account-specific activity; public Q&A participants cannot inspect or adjust a Rewards balance.^3^

References

1. About Microsoft Rewards status levels | Microsoft Support
2. Learn about Microsoft Rewards | Microsoft Support
3. i cant get the 500 point bonus - Microsoft Q&A