Windows 11 Driver Installation Error

Serdar Babayev 0 Reputation points
2026-11-10T15:27:53.77+00:00

Hello. I am Serdar, My computer is Acer Nitro ANV15-51. I am having problems with Windows 11 26H2 on my computer. I am having problems when installing drivers, and when installing with Windows Update, it installs old drivers and the problem occurs. Most of the time it writes Critical Process Died and gives a blue screen. When I install Windows 10 22H2, the drivers load perfectly, there are no problems, and Windows Update installs the latest versions of the drivers.

Windows for home | Windows 11 | Devices and drivers

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  1. Dio Xavier 298.5K Reputation points Volunteer Moderator
    2026-11-10T15:48:01.9766667+00:00

    Hello,

    Welcome to the Microsoft Windows community.

    Good afternoon, @Serdar Babayev . In this case, it is recommended to block driver installations via Windows Update. Since this requires modifying Registry keys, creating a backup of the Registry is mandatory.:

    1. Press the Windows + R keys on your keyboard to open the "Run" dialog box.

    2. Type "regedit" and press Enter (confirm the administrator permission prompt, if it appears).

    3. In the Registry Editor, choose what you want to save:

    • To back up the entire registry: Click on "Computer" at the top of the left-hand sidebar.

    • To back up a specific part: Navigate to the key or subkey you wish to protect.

    4. In the top menu, click "File" and then "Export" (or right-click the folder/key and select "Export").

    5. Choose a secure folder on your computer (such as the "Documents" folder or your desktop).

    6. Enter a descriptive name for the file (including today's date is very helpful).

    7. Ensure that the export range option is set correctly ("All" if you are backing up the entire registry) and click "Save."

    Then, follow these steps:

    1. Press the Windows + R keys on your keyboard to open the "Run" dialog box.

    2. Type regedit and press Enter (confirm the User Account Control prompt, if requested).

    3. In the address bar of the Registry Editor, navigate to the following key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows

    4. Check if a subfolder named "WindowsUpdate" exists within the "Windows" folder.

    • If it does not exist: right-click the "Windows" folder, select New > Key, and name it exactly "WindowsUpdate".

    5. Click on the "WindowsUpdate" folder. In the blank space on the right side, right-click and select New > DWORD (32-bit) Value.

    6. Name this new value exactly as follows:

    ExcludeWUDriversInQualityUpdate

    7. Double-click on "ExcludeWUDriversInQualityUpdate," change the "Value data" from 0 to 1, and click OK.

    8. Close the Registry Editor and restart your computer for the change to take effect.

    It should work. Let us know the result!

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