Azure for Students verification succeeded, but subscription activation keeps redirecting

子豪 朱 0 Reputation points
2026-11-10T14:22:13.09+00:00

Hello Microsoft Support Team,

I am a university student in China, and I am trying to activate the Azure for Students offer with the $100 free credit.

I have encountered the following issue:

  1. I signed in using my Microsoft account.
  2. I completed the student verification process.
  3. The website displayed a "Congratulations" message, indicating that verification was successful.
  4. However, the page automatically redirected me back to the Azure for Students registration page.
  5. My Azure for Students subscription was not activated.

I have tried signing in again and repeating the registration process, but the same issue continues.

Could you please help me understand why my student verification appears successful but my Azure subscription is not being activated?

Is there a way to manually complete the activation or resolve this registration issue?

Thank you for your assistance.

Azure | Azure Training
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  1. AI answer

    2026-11-10T14:22:28.2333333+00:00

    This behavior indicates that student verification completed, but the Azure for Students offer was not fully provisioned on the account.

    Use this path:

    1. Confirm eligibility and offer limits.
      • Azure for Students is limited to one subscription per eligible customer.
      • The offer requires verification through an academic email address.
    2. Check whether an Azure for Students subscription was already created on the account.
      • Sign in to the Azure portal with the same Microsoft account used during verification.
      • If a subscription already exists, the issue may be that the offer cannot be activated again.
    3. Try the activation flow again in a private browsing session.
      • This is a common troubleshooting step for Azure for Education sign-in and activation issues.
    4. If verification succeeded but activation still loops back to registration, create a support request.
      • In Azure portal, go to Help + Support > Create a support request.
      • In Support + Troubleshooting, enter subscription management.
      • Select the subscription if prompted, then continue.
      • If suggested solutions do not help, choose Contact Support > Create a support request.
      • If the page shows suggestions again, select Return to support request and continue submitting the ticket.
    5. If the issue is related to a previously used school email or a verification state that did not complete correctly, support needs to review the account state.

    Relevant facts for this scenario:

    • Azure for Students provides $100 credit for 12 months.
    • The offer is limited to one Azure for Students subscription per eligible customer.
    • If activation or eligibility cannot be completed normally, Microsoft Support is the documented escalation path.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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