ms word isnt working

Please try to open Word in safe mode. To do so, press Win + R to bring up the Run dialog, type winword.exe /safe and click OK.

If Word still doesn't open, do an online repair of Office to resolve the issue.

• Open Settings → Apps → Installed apps (or Apps & features, depending on Windows version).
• Select the Microsoft 365 or Office product you want to repair and select Modify.
• Select it and choose Modify.
• When prompted, choose Online Repair (not Quick Repair), then start the repair.

Reference: Repair an Office application | Microsoft Support

Repair Now is a common suggestion when something goes wrong in Word. We see it a lot in the forums. If clicking that button doesn't help, do the following: Exit all Office apps and run an Online Repair. Before you begin, you should verify that you can access your account at https://account.microsoft.com/services so that you can reinstall Office after the repair. Instructions on repairing Office can be found at https://support.microsoft.com/en-us/office/lifecycle/repair-an-office-application .