ms word isnt working

Chrystal Hera Sai'i 0 Reputation points
2026-11-10T07:44:29.2333333+00:00

I am unable to open up word on my laptop. Its giving me this error msg;

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Microsoft 365 and Office | Word | Other | Windows
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  1. Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
    2026-11-10T12:47:31.1566667+00:00

    Repair Now is a common suggestion when something goes wrong in Word. We see it a lot in the forums. If clicking that button doesn't help, do the following: Exit all Office apps and run an Online Repair. Before you begin, you should verify that you can access your account at https://account.microsoft.com/services so that you can reinstall Office after the repair. Instructions on repairing Office can be found at https://support.microsoft.com/en-us/office/lifecycle/repair-an-office-application .

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  2. Ramesh Srinivasan 89,950 Reputation points Independent Advisor
    2026-11-10T08:17:40.11+00:00

    Please try to open Word in safe mode. To do so, press Win + R to bring up the Run dialog, type winword.exe /safe and click OK.

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    If Word still doesn't open, do an online repair of Office to resolve the issue.

    • Open Settings → Apps → Installed apps (or Apps & features, depending on Windows version).
    • Select the Microsoft 365 or Office product you want to repair and select Modify.
    • Select it and choose Modify.
    • When prompted, choose Online Repair (not Quick Repair), then start the repair.

    Reference: Repair an Office application | Microsoft Support

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