Microsoft Certification Exam Booking Issue-MS0994462783

Submit a Microsoft Credentials Support request because Pearson VUE has already redirected you and the message indicates a registration restriction that cannot be resolved through the checkout page.

Submit the support request

1. Open Credentials Support.
2. Sign in with the Microsoft account connected to your Microsoft Learn certification profile.
3. Select:
   • Product family: Learning
   • Product or Service: Microsoft Credentials
   • Category: The closest available certification registration or scheduling category
   • Type of Support: Professional No Charge
   • Preferred contact method: Email
4. In the description, include:
   • Exam: AI-103
   • Exact error: “Registrations are currently not permitted … at this testing center.”
   • That Pearson VUE support reviewed the issue and directed you to Microsoft
   • Whether the restriction occurs with only this testing center or every available center, if known
   • Your Learn username and candidate ID
   • The date/time and testing center you attempted to select
   • Whether the ESI discount must be retained
5. Attach the screenshot and any Pearson VUE case number or transcript.
6. Request an account-level review of the certification registration restriction and confirmation that the discount will remain available after resolution.

Microsoft’s official instructions specify this ticket route for certification issues outside exam delivery and appointment handling. Credentials Support is provided by email, even if phone is selected on the form.^1^ A closely matching registration-restriction case was also directed to Credentials Support.^2^

Protect the information in this public post

Edit the question and remove or redact:

• Candidate ID
• Email address
• Telephone number
• Full postal address
• Full name where unnecessary
• Payment-card details, including the last four digits
• Candidate ID and name visible in the screenshot

Retain those details only in the private support request. Replace the screenshot with a redacted copy that leaves the error message, exam code, and attempted appointment details visible.

Do not post the support ticket number publicly if it can be associated with the personal information already disclosed.

References

1. Credentials support
2. Not able to register for exam- GH-300: GitHub Copilot - Microsoft Q&A