Next option is not getting enabled while creating an azure account with pay-as-you-go subscription

Complete the Microsoft account’s Your info profile—not only its Address book and Payment options—then restart the Azure Pay-As-You-Go signup in an InPrivate window.

1. Complete the account profile

The screenshot shows that Azure has already stored the address and made it read-only, but has not advanced beyond Set up your account.

1. Open the Microsoft account center using the Learn how to update it link shown on the signup page.
2. Select Your info.
3. Check that all profile fields are populated and valid, especially:
   • Country/region
   • First and last name
   • Language/region
   • Contact email
   • Telephone number
   • Billing and shipping addresses
4. Confirm that the country/region and billing address associated with the card exactly match the card issuer’s records. Azure requires the card address to be in the country/region selected during signup.^1^
5. Save any changes, sign out, and close all Azure signup tabs.

A missing language/region value has caused address-profile validation to fail in a similar Microsoft account case. Check this field only if it is currently blank; that case does not establish it as the cause here.^2^

2. Start a clean signup session

Because the address has already been submitted and cannot be edited on the current page:

1. Open an InPrivate/Incognito browser window.
2. Allow third-party cookies for the signup session.
3. Sign in with the same Microsoft account and restart the Pay-As-You-Go signup.
4. Verify that the previously stored address loads and that Next becomes available.

Microsoft recommends trying another browser when completed account information is not accepted. Third-party cookies are also required when card verification hangs.^1^

3. If it reaches card verification but stops there

Use a standard credit or debit card whose billing address matches the Azure profile. Azure does not support virtual or prepaid cards. For errors involving an otherwise valid card, retrying in private-browsing mode is the documented troubleshooting step.^3^

4. If Next remains disabled

This requires Azure Billing to examine the server-side signup or profile validation result; the page does not expose the failed field.

Open an Azure support request and include:

• The signup stage: Step 2 of 4 – Set up your account
• The message that the information was already submitted and cannot be edited
• The screenshot, with personal information redacted
• The approximate date/time and time zone of the attempt
• Confirmation that the complete Your info profile was saved and a new InPrivate session was tested

Azure provides billing support through its support-request flow.^4^

References

1. Troubleshoot issues when you sign up for a new account in the Azure portal
2. can not update billing address - Microsoft Q&A
3. Payment method tasks in the Azure portal
4. Troubleshoot Azure payment issues