Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
I dont und3erstnd why this is happening
OUTLOOK - Syncrinzing with Telstra.com
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Dina Dracopoulos
0
Reputation points
I NEED URGENT ASSISTANCE. MY OUTLOOK IS NOT WORKING. I CAN NOT RECEIVE OR SEND MESSAGES. THERE SEEMS TOBE AN ISSUE WITH SCYNCRINIZING. PLEASE ASSIST URGENTLY.
Outlook | Windows | Classic Outlook for Windows | For home
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Dina Dracopoulos 0 Reputation points
2026-11-10T01:11:43.5666667+00:00 -
Dina Dracopoulos 0 Reputation points
2026-11-10T01:14:34.81+00:00 Everything WORKS with TELSTRA ... IMAP Address is corect and settings are correct. I have been on the phone with tesltra all morning. THE ISSUE IS.. a syncronizing error ... and the emails are not coming or going through outlook???? WHY
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Jeronimo Fuerte 48,705 Reputation points Independent Advisor2026-11-10T02:32:48.42+00:00 Since you've already contacted Telstra and confirmed that your email account and IMAP settings are correct, let's focus on why Outlook is failing to synchronize. First, open classic Outlook and check the connection status at the bottom of the window. Does it say Connected, Disconnected, Working Offline, or Trying to connect?
Next, press F9 to initiate synchronization and check whether Outlook displays an error. If you see an error, please share its exact message and code, as that will help identify the cause without repeating the troubleshooting you've already completed.
Please let me know what happens when you press F9 and whether you receive any specific error code. Also, for your security.
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