Reset the local Windows clipboard data first, because this repair most closely matches a clipboard that works after startup and then stops until the next restart.^1^
Reset the clipboard data
Deleting this data may remove locally stored clipboard history, including pinned entries.
- Close Excel and other applications.
- Open File Explorer.
- Enter this path in the address bar and press Enter:
%LocalAppData%\Microsoft\Windows\Clipboard
- Delete the contents of that folder, but leave the
Clipboard folder itself.
- Select Start → Power → Restart. Use Restart, not Shut down.
- After signing in, copy and paste several short pieces of text in Notepad, then press Windows key + V and confirm that new entries appear.
If Clipboard history is disabled, press Windows key + V and select Turn on. It can also be cleared through Settings → System → Clipboard → Clear clipboard data.^2^
If Suggested actions is enabled
This workaround applies only if Settings → System → Clipboard → Suggested actions is present and enabled:
- Turn Clipboard history off and back on.
- Turn Suggested actions off.
- Press Windows key + V.
- Test copying and pasting.
- If it now works, optionally re-enable Suggested actions and test again.
A matching clipboard failure has been associated with Suggested actions, although this sequence is a workaround rather than a permanent repair.^3^
Determine whether Windows or Excel is affected
When the failure returns:
- Copy and paste plain text between two Notepad windows.
- Then repeat the test in Excel.
If Notepad also fails, the problem is Windows-wide. If Notepad works but Excel does not, skip to the Excel section.
If it is Windows-wide
Isolate a background clipboard conflict
Only one application can hold the Windows clipboard open at a time, so background utilities can interfere with clipboard operations.^4^
Perform a clean boot:
- Sign in with an administrator account.
- Search for
msconfig and open System Configuration.
- On Services, select Hide all Microsoft services, then Disable all and Apply.
- On Startup, select Open Task Manager and disable each enabled startup item. Record what you disable.
- Restart and test long enough for the clipboard normally to fail.
If the clipboard remains working, re-enable services and startup items in halves until the conflicting program is identified. Clipboard managers, screen-capture utilities, remote-access software, and Office add-ins are useful categories to examine. Restore normal startup afterward.^5^
A clean boot temporarily disables non-Microsoft services and startup software. On a managed business computer, ask IT before changing these settings.
Repair Windows components
If the clipboard still fails during a clean boot, open Command Prompt as administrator and run:
DISM.exe /Online /Cleanup-image /Restorehealth
sfc /scannow
Allow DISM to finish before starting SFC, wait for verification to reach 100%, and then restart Windows.^6^
If only Excel is affected
- Press Windows key + R.
- Enter
excel /safe and select OK.
- Test copy and paste in Excel Safe Mode.
If it works there, go to File → Options → Add-ins. At the bottom, select Excel Add-ins or COM Add-ins → Go, then disable add-ins one at a time and retest normally.^7^
If Safe Mode does not help, repair Office:
- Windows 11: Start → Installed apps → Microsoft 365/Office → … → Modify
- Windows 10: Start → Apps and Features → Microsoft 365/Office → Modify
- Choose Online Repair → Repair.^8^
For Excel 2016, 2019, 2021, or 2024 specifically, Microsoft also documents a fixed silent-paste defect. Install the latest Office updates if using one of those editions; that documented defect does not list Microsoft 365 Apps as affected.^9^
References
- Windows + v is not working - Microsoft Q&A
- [Windows 10](https://support.microsoft.com/windows/apps/using-the-clipboard#summary)
- Clipboard Functionality Issue with Suggested Actions Enabled - Microsoft Q&A
- Clipboard Operations
- [Windows 10](https://support.microsoft.com/windows/experience/startup-boot/how-to-perform-a-clean-boot-in-windows)
- Using System File Checker in Windows | Microsoft Support
- Open Office apps in safe mode on a Windows PC | Microsoft Support
- Repair an Office application | Microsoft Support
- The paste operation might fail with no notifications in Excel | Microsoft Support