My Microsoft Office can't be repaired

M Fardiansyah 0 Reputation points
2026-11-09T08:11:47.8066667+00:00

I can't open my word, exceell and point. And it want to repair my microsoft office, but it can't be repaired. How can i get the solution about this problem.

Microsoft 365 and Office | PowerPoint | Other | Windows
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  1. AI answer

    2026-11-09T08:12:05.8166667+00:00

    Try these steps in order:

    1. Start an Office app in Safe Mode to check whether an add-in is blocking it.
      • Press Windows + R.
      • For Word, type winword /safe
      • For Excel, type excel /safe
      • For PowerPoint, type powerpnt /safe
      • If the app opens in Safe Mode, go to File > Options > Add-ins.
      • In Manage, select the add-in type, then select Go.
      • Clear one add-in, select OK, then restart the app normally.
      • Repeat one by one until the problem add-in is found.
      • Older add-ins such as ABBYY FineReader, PowerWord, and Dragon Naturally Speaking are known to cause problems.
    2. Run a full Office repair.
      • In Windows 11: right-click Start > Installed apps.
      • In Windows 10: right-click Start > Apps and Features.
      • Select Microsoft 365 or Office > Modify.
      • If available, choose Online Repair > Repair.
      • Note: this repairs the entire Office suite, not just one app.
    3. If file opening is the main issue, run a Quick Repair for file associations.
      • Select Start.
      • Open Control Panel.
      • Go to Programs > Programs and Features.
      • Select the Office product > Change.
      • Choose Quick Repair > Repair.
    4. Update Windows to get the latest device drivers.
      • Windows 11: Start > type settings > Windows Update > Check for updates > Install.
      • Windows 10: Start > Settings > Update & security > Windows Update > Check online for updates from Microsoft Update.
    5. If a specific document is damaged, try recovering it.
      • Open Word, Excel, or PowerPoint.
      • Select File > Open > Browse.
      • Select the file.
      • Select the arrow next to Open > Open and Repair.

    If Office does not open even in Safe Mode, the issue is not likely caused by add-ins. In that case, use Online Repair and then install Windows updates.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Estrella721 47,675 Reputation points Independent Advisor
    2026-11-09T08:45:14.98+00:00

    Instead of Quick Repair, I suggest trying an Online Repair to thoroughly repair any issues with the Office installation:

    In the search bar, type Control Panel > Programs and Features > find Microsoft 365/Office > right-click it > select Change > then run Online Repair.

    If the issue persists, you can use the Office Uninstall Support Tool (Uninstall Troubleshooter) to completely remove Microsoft Office from your device and then reinstall it:

    https://aka.ms/SaRA-officeUninstallFromPC

    Once you open the link, click Get Help. When the tool launches, select Yes, then click Next. Choose the option to uninstall Microsoft 365 and follow the on-screen instructions to complete the process.

    To reinstall Office:

    Go to https://account.microsoft.com/services

    Sign in with the Microsoft account associated with your Office license.

    Locate Microsoft Office and click Install.

    Run the downloaded installer and follow the on-screen instructions.

    Once installed, open an Office app such as Word or Excel and sign in with the Microsoft account associated with your purchase to activate Office.

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