no mouse disappeared

Question

no mouse disappeared

Valerie Barbara Garton 0

My mouse indicator has disappeared

so i need help please ?

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3 answers

Your answer

Answer 1

Welcome Valerie Barbara Garton,

Thanks for reaching out to Microsoft Q&A Forum. I understand that the mouse pointer has disappeared from the screen on your Windows 11 device.

To narrow this down, could you tell me:

Is the pointer also missing on the sign-in or lock screen, or only after you sign in to Windows?
Did this start after a recent Windows update, after waking the device from sleep, or after connecting a second monitor?

In the meantime, you can try these steps:

1, Reset the pointer scheme to the default

Press Windows + R, type main.cpl and press Enter.
Press Ctrl + Tab until the Pointers tab opens.
Press Tab to reach Scheme, then use the arrow keys to select Windows Default (system scheme).
Tab to Apply, press Enter, then select OK.

2, Restart the graphics driver and Windows Explorer

Press Windows + Ctrl + Shift + B. The screen will flicker briefly.
If the pointer is still missing, press Ctrl + Shift + Esc to open Task Manager, type Windows Explorer in the search box, select it with the arrow keys and press Shift + F10, then choose Restart.

3, Test in a clean boot to rule out conflicting software

Press Windows + R, type msconfig and press Enter.
On the Services tab, select Hide all Microsoft services, then select Disable all.
Restart and check whether the pointer appears. If it does, a third-party app such as a mouse utility, screen recorder or remote access tool may be causing the issue.

Looking forward to your update.

Answer 2

Estrella721 47,785 Independent Advisor

I'll ask a few questions first to help isolate the issue:

Are you using a built-in mouse or a wired USB mouse?
What is the make and model of your computer?

In the search bar, type MSINFO32 and press Enter. Please share a screenshot of that window.

Press Windows + X and select Device Manager.

Click View > Show hidden devices.

Expand Mice and other pointing devices.

Please take a screenshot and share it here.

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Answer 3

Press Ctrl first to check whether Windows can reveal the pointer’s position, then use the keyboard-only steps below to restore it.

1. Make the pointer visible

Press Windows key, type mouse settings, then press Enter.
Use Tab to move through the page to Additional mouse settings, then press Enter.
Press Ctrl+Tab until Pointer Options opens.
Use Tab to reach:
- Hide pointer while typing — press Space to clear it.
- Show location of pointer when I press the CTRL key — press Space to select it.
Tab to Apply, press Enter, then select OK.
Press Ctrl. Windows should draw a circle around the pointer. ^1^

You can also enlarge it: press Windows key, type mouse pointer size, press Enter, and use Tab followed by the arrow keys to increase Size.

2. Check the mouse or touchpad

For a USB mouse:

Disconnect it, wait briefly, and reconnect it.
Try another USB port.
If it uses a USB hub, connect it directly to the computer.
Test the mouse on another computer. If it also fails there, the mouse may need replacing. ^2^

For a wireless mouse:

Replace or recharge its battery.
Turn it off and on.
For a USB wireless receiver, unplug the receiver, wait about 10 seconds, and reconnect it. ^2^

For a laptop touchpad:

Press Windows key, type touchpad settings, and press Enter.
Use Tab until the Touchpad switch is selected.
If it is off, press Space to turn it on.

3. If the laptop has a touchscreen

Touch input can sometimes suppress the pointer on touch-enabled or 2-in-1 devices. Temporarily disable the touchscreen as a diagnostic test:

Press Windows+X, then M to open Device Manager.
Use Tab and the arrow keys to select Human Interface Devices.
Press Right Arrow to expand it.
Select HID-compliant touch screen.
Press Shift+F10, choose Disable device, and press Enter.
Restart with Windows+X, then U, then R.
Check whether the pointer returns. ^3^

This is only a test. Re-enable the touchscreen through the same Device Manager menu afterward.

4. Update or reinstall the pointing-device driver

Microsoft recommends trying Windows Update first for touchpad drivers:

Press Windows key, type check for updates, and press Enter.
Use Tab to select Check for updates, then press Enter.
Install available updates and restart. ^4^

If the pointer remains missing:

Press Windows+X, then M.
Expand Mice and other pointing devices using Right Arrow. For a touchpad, also check Human Interface Devices.
Select the mouse or touchpad and press Shift+F10.
Select Update driver and follow the prompts.
If updating does not work, return to that menu and select Uninstall device, then restart. Windows will attempt to reinstall the device driver. ^4^

If neither an external mouse nor the touchpad appears in Device Manager after restarting, obtain the correct mouse or touchpad driver from the computer manufacturer.

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