Azure Free Trial activated, but subscription inaccessible — AADSTS16000

Igli Begolli 0 Reputation points
2026-11-08T17:40:00.5466667+00:00

I successfully activated an Azure Free Trial and received confirmation of my $200 credit.

However, my account is redirected to the Microsoft Services tenant (f8cdef31-a31e-4b4a-93e4-5f571e91255a), where no directories or subscriptions are visible.

I receive AADSTS16000 errors in both the Azure Portal and the Azure Support Portal, so I cannot create a support ticket.

Please help locate my activated Azure subscription and restore access to the correct Microsoft Entra tenant.

Error: Das ausgewählte Benutzerkonto ist im Mandanten "Microsoft Services" nicht vorhanden und kann auf die Anwendung "e6694c91-1590-4e35-9bb7-b865c638b9c1" in diesem Mandanten nicht zugreifen. Das Konto muss dem Mandanten zuerst als externer Benutzer hinzugefügt werden. Verwenden Sie ein anderes Konto.

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  1. Igli Begolli 0 Reputation points
    2026-11-08T21:24:07.8866667+00:00

    The AI reply didnt help me !

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