I need a copy of my MSCE from 1999

Pat Perri 0 Reputation points
2026-11-08T17:37:25.4966667+00:00

Hi, I need a copy of mt MCSE from 1999. I don't remember the email address associated it was a long time ago. Can you help me get a copy using my street address? SS#? or some other way?

Community Center | Not monitored
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest

  1. AI answer

    2026-11-08T17:40:08.8866667+00:00

    Submit a no-charge Microsoft Credentials Support request to locate the 1999 MCSE record; do not post your Social Security number, street address, or other sensitive information in this public forum.

    Submit the recovery request

    1. Open Microsoft Credentials Support.
    2. Select:
      • Product family: Learning
      • Product or Service: Microsoft Credentials
      • Category: the closest option for a missing certification or profile
      • Type of Support: Professional No Charge
      • Contact method: Email
    3. Explain that you earned an MCSE in 1999, no longer know the associated email address, and need the record located or connected to your current Microsoft Learn profile.
    4. Provide any non-sensitive identifying details you still have:
      • Full name used when taking the exams, including any former name
      • MCP/Candidate ID, if available
      • Approximate exam dates and locations
      • Exam numbers or certification paperwork
      • Possible email addresses used at that time
      • Current Microsoft Learn username
    5. Save the case number sent by email and check the junk folder if the confirmation does not arrive. Credentials Support is handled through email rather than telephone.^1^

    Do not send an SSN unless an authorized support representative specifically requests information through a secure Microsoft support channel. The published instructions do not identify an SSN or street address as supported lookup methods.

    What to expect

    Microsoft states that some older exams and certifications have aged out of the certification program and are no longer available in customer Learn profiles.^2^ Support therefore needs to determine whether your 1999 MCSE record can still be recovered or added to your current profile.

    If support restores the record, open the Certification Dashboard and:

    • Select View Certificates to download an available certificate.
    • Select View Transcript, then PDF, to download proof of the certification.

    A legacy record might be available on the transcript even when a certificate image is not available.^3^

    References

    1. Credentials support
    2. Missing Exams or Certifications
    3. Access your certificates, badges, and transcript
    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

    1 person found this answer helpful.

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.