Xbox Series X Stuck in Dev Mode Provisioning Loop (Error 0x8015963D) - Partner Center Ticket System Broken

Hello,

I need assistance from a Microsoft employee or senior engineer to escalate this case. My Xbox Series X is stuck in a permanent provisioning loop showing "This device is being processed" when opening the Dev Mode Activation app.

When attempting to bypass it using the Developer Settings hidden menu (LB+RB+LT+RT), it throws the authentication server-side error: 0x8015963D.

This is a known cloud database issue where the console's Hardware ID registry is corrupted or stuck in a stale provisioning record. Local troubleshooting (console reset, clearing MAC address, reinstalling the app) does NOT fix this. Additionally, the Partner Center support form is currently broken for my account, giving me a consistent timeout/error when trying to submit a ticket.

Please help me escalate this so a backend administrator can manually clear or reset my console's hardware ID registry in your database.

Account & Device Details:

• Console Model: Xbox Series X
• Console Serial Number (S/N): [Available upon agent request for privacy]
• Partner Center Account Status: Individual - Active (Fully Verified)
• Time stuck in this loop: 5 months ago

Thank you.