Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
I am unable to activate Microsoft 365 Family download on a new computer
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Reputation points
After successfully downloading the MS 365 to a new computer, when I click the activate link that appears, a blank screen appears and will not load.
Microsoft 365 and Office | Word | For home | Windows
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EmilyS726 278.3K Reputation points Independent Advisor2026-11-04T22:46:32.31+00:00 This usually can be a user profile issue on the Windows user you are currently signing into.
Can you go to Settings > Accounts > your info, and share a screenshot of this page please?
Please edit to mask your email address to protect your privacy.
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