Teams Android App - Room Resources Visible in Desktop Client but Not in Team Mobile Location

Microsoft does not currently document a room-resource browser or Places/Room Finder workflow in the Teams mobile app for Android, so use Outlook mobile’s Browse conference rooms workflow or add the room mailbox as a required attendee.

What the documentation establishes

• Microsoft’s Teams calendar article documents choosing rooms and using Browse with Places Finder, but the article explicitly describes the Teams calendar experience “for desktop”; it does not document that room-finding interface for Teams Android. ^1^
• Microsoft documents adding a room in Teams by entering the room name or address under Add required attendees. However, that article does not explicitly promise the same searchable location picker in the Android mobile scheduler. ^2^
• Outlook for Android and iOS explicitly supports searching for and booking conference rooms from New Event → Browse conference rooms. ^3^

Therefore, the absence of rooms from the Teams Android Location field should be treated as a mobile-client feature difference or documentation gap—not evidence that the Exchange room mailboxes are misconfigured.

Supported workarounds

1. Book through Outlook mobile

1. Open Outlook on Android.
2. Open Calendar and create a New Event.
3. Select Browse conference rooms.
4. Choose the required room and send the invitation.

This is the clearest documented mobile room-discovery workflow. ^3^

2. Add the room as an attendee in Teams Android

When creating the meeting in Teams Android:

1. Open Calendar and create a meeting.
2. Under Add required attendees, enter the room’s display name or complete SMTP address, such as [Email].
3. Select the room if it resolves, then send the meeting.
4. Confirm that the room mailbox accepts the request.

Microsoft documents attendee-based room booking in Teams, although it does not identify the documented steps as an Android-specific room-picker experience. ^2^

3. If Teams Panels are deployed

A user can scan the panel’s QR code with the Android phone and choose Schedule a new meeting or Reserve for existing meeting. In the new-meeting flow, Teams automatically adds that panel’s room to the invitation. This requires a supported Teams Panel and applicable device licensing; it is not a general room-browser replacement. ^4^

No additional room-mailbox change is indicated

Because the same rooms:

• resolve and can be booked in Teams desktop,
• appear in Outlook,
• are not hidden from the GAL, and
• fail consistently only in Teams Android across users and devices,

recreating the mailboxes or changing GAL visibility is not supported by the symptoms. Room booking itself relies on Exchange resource mailboxes, while Places-based discovery additionally depends on the Places hierarchy. ^5^ Your successful desktop and Outlook tests already demonstrate that the core room resources are operational.

Also distinguish Teams for Android on a user’s phone from Teams Rooms on Android, which is conference-room console software. The Teams Rooms feature-comparison documentation concerns dedicated room devices and notes that Windows and Android device features can differ; it does not establish support for a room picker in the phone app. ^6^

If adding the room by exact SMTP address also fails in Teams Android, collect the Teams Android version, affected tenant/user details, UTC timestamp, and a screen recording, then open a Microsoft 365 support request. That would allow Microsoft to determine whether the tenant is encountering an undocumented client defect or a staged feature difference.

References

1. Get started with the Microsoft Teams calendar | Microsoft Support
2. Microsoft Teams Rooms (Android) | Microsoft Support
3. [Web](https://support.microsoft.com/outlook/use-the-scheduling-assistant-and-room-finder-for-meetings-in-outlook#locate-room-finder)
4. Reserving a room using a QR code on a Teams Panel
5. Rooms
6. Teams Rooms and Devices feature comparison - Microsoft Teams