my mouse isn't coming.

Press the keyboard key showing a touchpad icon—usually one of F1–F12—or press Fn + that key to re-enable the touchpad; this directly matches the Windows 11 symptom where the built-in touchpad stops responding and the pointer disappears.^1^

1. Check whether the touchpad was disabled

1. Examine the F1–F12 keys for a touchpad symbol, often shown as a rectangle with a line through it.
2. Press that key once.
3. If nothing changes, press Fn + the touchpad key.
4. Move a finger across the touchpad and check whether the pointer returns.

2. If the touchpad responds but the pointer is difficult to see

Use the keyboard to change the pointer’s size and color:

1. Press Windows + I to open Settings.
2. Navigate to Accessibility → Mouse pointer & touch using Tab, the arrow keys, and Enter.
3. Select a larger pointer size and a contrasting color.
4. Optionally enable Mouse pointer trails.^2^

3. If the touchpad still does not respond

Update its driver through Windows Update first, which is Microsoft’s recommended driver-update method:

1. Press Windows + I.
2. Open Windows Update.
3. Select Check for updates and install available updates, including driver updates.
4. Restart the laptop and test the touchpad.

Touchpad devices may appear in Device Manager under Human Interface Devices or Mice and other pointing devices.^3^

If updating does not help, reinstall the driver:

1. Press Windows + X, then press M to open Device Manager.
2. Expand Human Interface Devices and Mice and other pointing devices.
3. Select the touchpad device, open its context menu with Shift + F10, and choose Uninstall device.
4. Confirm the uninstall, then restart Windows. Windows will attempt to reinstall the driver automatically.^4^

Do not uninstall a device unless it is clearly identified as the touchpad.

4. If no touchpad device appears

Find the laptop’s exact model by pressing Windows, typing System Information, and pressing Enter. Then obtain and install the touchpad driver from the laptop manufacturer’s official support page. Avoid third-party driver-download sites. If the manufacturer provides chipset or Serial I/O drivers for that model, those may also be required before the touchpad can be detected.

If the pointer remains missing afterward, test with a USB mouse. If that pointer also fails to appear, provide the laptop manufacturer/model and whether the problem began after an update or other system change.

References

1. How can I fix a mousepad that is not working/responding to my touch? - Microsoft Q&A
2. [Windows 11](https://support.microsoft.com/accessibility/windows/make-windows-easier-to-see#know-where-you're-pointing)
3. Fix touchpad problems in Windows | Microsoft Support
4. Update drivers through Device Manager in Windows